URL Fetching failed; Unusable NZB file, Try again

[mbr]

Version: 0.6.14
OS: Windows Home Server 2011
Install-type: Windows Installer
Skin: Plush
Firewall Software: None
Are you using IPV6? no
Is the issue reproducible? yes (100%)

I have seen many similar issues posted in the forums but haven't located a solution.

I have the RSS following feed for "My NZBs" feed from NZBs.org setup
http://nzbs.org/rss.php?action=mynzbs&i ... xxxxx&dl=1

But I get this error listed in the History for every item in the feed:

Code: Select all

URL Fetching failed; Unusable NZB file, Try again

I take the URL below listed in the History as failed
http://nzbs.org/index.php?action=getnzb ... rom=mynzbs
and cut and paste it into the Fetch URL window of Add NZB. That successfully fetches the NZB.

I extracted this from the sabnzbd.log
The failure case (RSS)

Code: Select all

2011-12-16 10:29:02,762::INFO::[urlgrabber:112] Grabbing URL http://nzbs.org/index.php?action=getnzb&nzbid=847649&i=xxxxx&h=xxxxx&from=mynzbs
2011-12-16 10:29:03,105::INFO::[misc:722] Creating directories: E:\ServerFolders\Downloads\SABnzbd\incomplete\Jewel Quest Trilogy PAL WII-ZER0
2011-12-16 10:29:03,108::WARNING::[nzbstuff:683] Empty NZB file index.php!action=getnzb&nzbid=847649&i=xxxxx&h=xxxx&from=mynzbs.nzb

and the Success Case (Adding URL)

Code: Select all

2011-12-16 10:31:08,007::INFO::[__init__:446] Fetching http://nzbs.org/index.php?action=getnzb&nzbid=847649&i=xxxxx&h=xxxxx&from=mynzbs
2011-12-16 10:31:08,013::INFO::[nzbqueue:167] Saving queue
2011-12-16 10:31:08,039::DEBUG::[__init__:769] Saving data for SABnzbd_nzo_ycst7u in E:\ServerFolders\Downloads\SABnzbd\admin\future
2011-12-16 10:31:08,042::INFO::[__init__:840] Saving data for queue9.sab in E:\ServerFolders\Downloads\SABnzbd\admin\queue9.sab
2011-12-16 10:31:08,058::INFO::[urlgrabber:112] Grabbing URL http://nzbs.org/index.php?action=getnzb&nzbid=847649&i=xxxxx&h=xxxxx&from=mynzbs
2011-12-16 10:31:10,517::INFO::[nzbstuff:622] Replacing dots with spaces in Jewel_Quest_Trilogy_PAL_WII-ZER0
2011-12-16 10:31:10,519::INFO::[misc:722] Creating directories: E:\ServerFolders\Downloads\SABnzbd\incomplete\Jewel_Quest_Trilogy_PAL_WII-ZER0
2011-12-16 10:31:10,528::DEBUG::[__init__:769] Saving data for SABnzbd_nzf_newy0j in E:\ServerFolders\Downloads\SABnzbd\incomplete\Jewel_Quest_Trilogy_PAL_WII-ZER0\__ADMIN__
2011-12-16 10:31:10,529::INFO::[nzbstuff:423] File Jewel_Quest_Trilogy_PAL_WII-ZER0__www.realmom.info__.jpg added to queue

Also, my other NZBs.org RSS feed, "My Searches", works without a problem
http://nzbs.org/rss.php?action=mysearch ... xxxxx&dl=1

[shypike]

I suspect something went wrong at the nzbs.org side.
SABnzbd reports: File Jewel_Quest_Trilogy_PAL_WII-ZER0__www.realmom.info__.jpg
So it looks like an incorrect name is sent during the transfer or an incorrect correct file altogether.
I added the item to my own "My NZB" on nzbs.org: no problem, loads fine.

Did you try again?

[mbr]

I just added 3 new items to "My NZBs" randomly to try and debug again. For some reason this caused the previous 100 or so NZBs that had failed to download for the past few weeks to download. They seem to all have been successfully added to the queue, but there is also an error message about an unusable NZB file for each of the items added.

So then I added a few more items to see if my issues had been resolved. Those items generated the "URL Fetching failed; Unusable NZB file, Try again " but nothing was added to the queue. Clicking "Try Again" doesn't seem to succeed either.

The NZB

http://nzbs.org/index.php?action=getnzb ... rom=mynzbs

Latest Warnings tab:

Code: Select all

2011-12-16 13:31:47,970	WARNING:	Empty NZB file index.php!action=getnzb&nzbid=851035&i=xxxxx&h=xxxxx&from=mynzbs.nzb
2011-12-16 13:24:48,517	WARNING:	Empty NZB file index.php!action=getnzb&nzbid=851035&i=xxxxx&h=xxxxx&from=mynzbs.nzb

[shypike]

I'm sure something went wrong at the nzbs.org side.
However, I think SABnzbd keeps remembering incorrect info.
What happens if you do this?
Stop SABnzbd
Remove the file rss_data.sab in the admin folder.
Start SABnzbd
Read out the feed again (assuming you still have bookmarks)
Click download on some items.

[mbr]

Thanks for the help. Unfortunately that didn't seem to work. I still see the same error, nothing added to the queue, and "try again" fails.

[shypike]

Looking at your log lines, I see something very odd:

Code: Select all

Grabbing URL http://nzbs.org/index.php?action=getnzb&nzbid=847649&i=xxxxx&h=xxxxx&from=mynzbs

Are you sure this is the true content of the log (except for replacing your "i" and "h" info)?
Because it should look like this:

Code: Select all

Grabbing URL http://nzbs.org/index.php?action=getnzb&nzbid=847649&i=xxxxx&h=xxxxx&from=mynzbs

The & characters should not be quoted as &

[shypike]

Unfortunately that didn't seem to work. I still see the same error, nothing added to the queue, and "try again" fails.

Did you flag new jobs for "My Nzbs"?
Once read, the items are removed from "My Nzbs" by nzbs.org

[mbr]

Yes, I added 3 more items to My Nzbs and their were 3 new errors in the History corresponding to those NZBs. They were not removed from My Nzbs on nzbs.org and there were still 40 or so other items. So I just purged/deleted all those items in My NZBS, added some new items, and triggered the RSS read. That seemed to have resolved the issue so I added a few more items and it still worked. It was probably an issue with the nzbs.org feed as you said cause by all those old items in My NZBs. Thanks for all the help.