Strange problem, really need help

[happyjoe]

I recently signed up with thecubenet for a monthly and set the server up, but it seems to be literally crawling in speed. It seems blocks constantly finish as 0 bytes. It caps out around 500 bytes/s or so.

This is even stranger because I also have a block purchased from blocknews, yet that seems to be perfectly fine maxing out my connection speeds (around 1.5 mbytes/s). Is there something I'm missing here, a setting that I have to manipulate? Really confused, would appreciate some help. Thanks in advance.

Version: 0.6.10 (latest)
OS: Windows 7 x64 Ultimate SP1
Install-type: Windows Installer
Skin (if applicable): Default
Firewall Software: Disabled
Are you using IPV6? No
Is the issue reproducible? Yes

[shypike]

Are you sure your downloads are within thecubenet's retention time?
When SABnzbd only receives "don't have article" messages, this looks like downloading at a very low speed.
What does the entry in History show when you click on it?

[happyjoe]

I haven't completed one yet (don't see the point of doing so, seeing as they're empty), but here is a log entry:

2011-11-25 06:46:43,877::INFO::[downloader:559] Thread 2@secure.news.thecubenet.com:563: Article xxxxxxxx missing (error=430)
2011-11-25 06:46:43,878::INFO::[decoder:181] <Article: article=xxxxxxxx, bytes=398585, partnum=14, art_id=None> => missing from all servers, discarding

The nzb itself is 4 days old, thecubenet supposedly has 1118+ retentions.

Again, works perfectly fine on blocknews.

[shypike]

Well, thecubenet doesn't have it in this case.
This is normal behavior when articles are missing.
Did you try any other NZB?
If this problem is consistent, raise a ticket at thecubenet.

[happyjoe]

Simple as that? Hmm... they're a Highwinds reseller from what I know of them, strange they wouldn't have it...

[shypike]

If you doubt that it's thecubenet, try a different client (like Grabit) with the same NZB.