not well-formed (invalid token)

[jimcampbell100]

Version: 0.5.3
OS: Linux
Install-type: QNAP qpkg
Skin (if applicable): Plush
Firewall Software: None
Are you using IPV6? No
Is the issue reproducible? Yes

I've installed SABnzbd along with Sick Beard, and it is working great.

I also use SABconnect++ to integrate with NZBMatrix. When I click the icon that is added by SABconnect++ to the NZBmatrix web page, it tries to send the nzb url to SABnzbd. In the queue, SAB says "Trying to fetch [url]", and never gets past that. In the log, it says:

2011-10-02 16:26:55,926::INFO::[__init__:379] Fetching http://nzbmatrix.com/nzb-details.php?id ... p=1&cat=25
2011-10-02 16:26:55,975::INFO::[nzbqueue:92] Saving queue
2011-10-02 16:26:55,977::INFO::[__init__:641] Saving data for SABnzbd_nzo_mRxF3X in /share/Qmultimedia/usenet/cache/SABnzbd_nzo_mRxF3X
2011-10-02 16:26:56,008::INFO::[__init__:641] Saving data for queue9.sab in /share/Qmultimedia/usenet/cache/queue9.sab
2011-10-02 16:26:56,060::INFO::[urlgrabber:126] Grabbing URL https://nzbmatrix.com/api-nzb-download. ... =<username removed>&apikey=<api key removed>
2011-10-02 16:26:56,244::WARNING::[nzbstuff:571] Invalid NZB file api-nzb-download.php!id=636328&username=<usernamer removed>&apikey=<api key removed>2.nzb, skipping (reason=not well-formed (invalid token), line=1)

If i take that url and paste it into my broswer, the nzb file downloads and I can load it manually into SAB and it works fine.

I am getting similar errors for RSS feeds - those urls also load fine in my browser.

Any idea what I may be doing wrong? This has been going on for days.

Thanks!
20

[shypike]

nzbmatrix.com has often problems.
Sometimes it just spits out some html page with error messages instead of something useful.
Remove all nzbmatrix items from the queue and try again.

[jimcampbell100]

Yes, I have done that, and just did it again (along with restarting SAB). No change.

This happens with every nzb I've tried, and has been happening since I installed over a week ago.

Thanks-

[shypike]

Hmmm,
Check your userid and apikey for nzbmatrix.
Perhaps you should create a new apikey on the nzbmatrix site and enter that into SABnzbd again.
You will need to remove existing fetch entries from the queue.

[jimcampbell100]

OK, I also upgraded to 0.6.9.

I got a new api key from nzbmatrix, still doesn't work. The queue was empty when I tried this.

Also note that the nzb downloads fine (and looks fine) when I paste the url from the log into my browser...

2011-10-02 17:43:21,572::INFO::[__init__:446] Fetching http://nzbmatrix.com/nzb-details.php?id ... p=1&cat=25
2011-10-02 17:43:21,577::INFO::[nzbqueue:167] Saving queue
2011-10-02 17:43:21,583::DEBUG::[__init__:769] Saving data for SABnzbd_nzo_DZ1aYb in /share/HDA_DATA/.qpkg/SABnzbdplus/Config/admin/future
2011-10-02 17:43:21,592::INFO::[__init__:838] Saving data for queue9.sab in /share/HDA_DATA/.qpkg/SABnzbdplus/Config/admin/queue9.sab
2011-10-02 17:43:21,601::INFO::[urlgrabber:112] Grabbing URL https://api.nzbmatrix.com/v1.1/download ... ey=<apikey>
2011-10-02 17:43:21,737::INFO::[misc:718] Creating directories: /share/HDA_DATA/Qmultimedia/usenet/incomplete/download.php?id=636328&username=<username>&apikey=<apikey>
2011-10-02 17:43:21,763::WARNING::[nzbstuff:670] Empty NZB file download.php?id=636328&username=<username>&apikey=<apikey>.nzb
2011-10-02 17:43:21,768::INFO::[__init__:827] /share/HDA_DATA/.qpkg/SABnzbdplus/Config/admin/future/SABnzbd_nzo_DZ1aYb removed
2011-10-02 17:43:21,781::INFO::[nzbqueue:167] Saving queue
2011-10-02 17:43:21,784::INFO::[__init__:838] Saving data for queue9.sab in /share/HDA_DATA/.qpkg/SABnzbdplus/Config/admin/queue9.sab

Thanks for the help!

[shypike]

I don't know what's going on.
nzbmatrix is known to deliver empty NZB files occasionally, but this report is OK when I test it.

O.t.o.h. you're running release 0.5.3, which we do not support any more.
There were quite a few changes in SABnzbd to deal better with nzbmatrix problems.

[jimcampbell100]

I upgraded to the most recent qnap version 0.6.9 before my last post. That error log was from that version.

It is weird - I'm not sure why is works with SickBeard.

[shypike]

SickBeard doesn't retrieve NZB files from nzbmatrix, it let's SABnzbd do that.

[jimcampbell100]

Yes, I get that, but SAB was able to download when SickBeard passed the nzb link to it.

Anyway, I figured it out. The NAS used a different DNS than my personal computer. The NAS used OpenDNS, which was specifically setup to block "file sharing sites" like NZBMatrix. I changed it to another DNS, and now it works fine. Thanks for the help!