SABnzbd stopped working after getting new ISP and new equipment

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NobleK
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Newbie
Posts: 2
Joined: May 21st, 2011, 5:27 pm

SABnzbd stopped working after getting new ISP and new equipment

Post by NobleK »

Hello

I have SABnzbd set up on my Synology NAS and it all worked fine until recently when we moved to our new house and got a different ISP with a new modem/router. I first noticed that something was wrong when it stopped loading nzb files from my nzbmatrix rss feed. When trying to view the feed from within SABnzbd I got the “Incorrect parameter” error. I checked the feed in my browser and it works fine. I then tried to load an nzb file into SABnzbd manually and sure enough the download didn’t start either. Is there some port I need to open in my new router (I didn’t have to on the old) or is this issue due to something completely different? I am using Astraweb’s server over SSL (on port 443). I have tried forwarding ports 80 and 443 with no luck.

Thanx!
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sander
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Posts: 9429
Joined: January 22nd, 2008, 2:22 pm

Re: SABnzbd stopped working after getting new ISP and new equipment

Post by sander »

NobleK wrote: Hello

I have SABnzbd set up on my Synology NAS and it all worked fine until recently when we moved to our new house and got a different ISP with a new modem/router. I first noticed that something was wrong when it stopped loading nzb files from my nzbmatrix rss feed. When trying to view the feed from within SABnzbd I got the “Incorrect parameter” error. I checked the feed in my browser and it works fine. I then tried to load an nzb file into SABnzbd manually and sure enough the download didn’t start either. Is there some port I need to open in my new router (I didn’t have to on the old) or is this issue due to something completely different? I am using Astraweb’s server over SSL (on port 443). I have tried forwarding ports 80 and 443 with no luck.

Thanx!
Has your Synlogy a working Internet connection at all? So, on the Synology, can you access Internet, for example by using it's built-in torrent client? If so, is it's name-lookupg working?
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NobleK
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Newbie
Posts: 2
Joined: May 21st, 2011, 5:27 pm

Re: SABnzbd stopped working after getting new ISP and new equipment

Post by NobleK »

You were absolutely correct! It turned out that the LAN settings in the Synology were set up manually (can’t even remember I did that). The IP address was fine since I have sat up the new router in the same way as the old, but he DNS server was invalid since it belonged to the old ISP.

Thank you very much for pointing me in the right direction  :)
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