Not Fetching / Downloading

Get help with all aspects of SABnzbd
Forum rules
Help us help you:
  • Are you using the latest stable version of SABnzbd? Downloads page.
  • Tell us what system you run SABnzbd on.
  • Adhere to the forum rules.
  • Do you experience problems during downloading?
    Check your connection in Status and Interface settings window.
    Use Test Server in Config > Servers.
    We will probably ask you to do a test using only basic settings.
  • Do you experience problems during repair or unpacking?
    Enable +Debug logging in the Status and Interface settings window and share the relevant parts of the log here using [ code ] sections.
Post Reply
owen1978
Newbie
Newbie
Posts: 4
Joined: May 20th, 2011, 2:53 am

Not Fetching / Downloading

Post by owen1978 »

Hi Guys,

I have been running Sabnzbd with no problem what so ever until recently, i haven't tinkered with it at all
it just stopped working one day. I get the following message in the History.

2011-05-19 06:52:37,911 ERROR: Error getting url https://nzbmatrix.com/api-nzb-download. ... 78&apikey=[my api key] (cause= "")

I was on 0.5.2 but upgraded to 0.5.6 yesterday but still no luck

I use NZBStatus to send it to Sabnzbd which then normally fetches and starts the download. Tried to different
NZB Sites still the same problem.

I then dropped a NZB file into the Watch folder, it then recognised the film title, type and size but the Queue
was a weird number like 15457.4/15457.4

Image

Uploaded with ImageShack.us
Uploaded with ImageShack.us
User avatar
shypike
Administrator
Administrator
Posts: 19773
Joined: January 18th, 2008, 12:49 pm

Re: Not Fetching / Downloading

Post by shypike »

The nzbmatrix API is quite unreliable, so I'm not surprised that it hangs.
One problem they have is that a whole bunch of NZBs that are listed
on their website and are downloadable from it, are *not* available
through the API. Instead of an error message, you get an empty file.
SABnzbd 0.5.6 doesn't handle empty NZB's very well.
I suggest you upgrade to release 0.6.1 so you will at least get
a better error message and no clinging matrix entries in your queue.
owen1978
Newbie
Newbie
Posts: 4
Joined: May 20th, 2011, 2:53 am

Re: Not Fetching / Downloading

Post by owen1978 »

Doh!!! figured it out, it was not resolving properly due to my ISP recently updating the systems.
My DNS settings did not change automatically due to me having static settings on my unraid server.

What gave it away was that in the connections tab it was saying resolving address, and also
it couldn't resolve to a time server.
Post Reply