Running sabnzbd results in blank page in any browser

J3ph42 · Post by **J3ph42** » September 29th, 2010, 6:33 pm

Win 7 x64, using only windows built in firewall, happens every time. This is my first time trying to use sabnzbd, I previously had apache installed but I have since gotten rid of it so I can't figure out what is causing this. The console from safe mode prints out the following:

2010-09-29 07:24:03,161::INFO::[sabnzbd:973] --------------------------------
2010-09-29 07:24:03,161::INFO::[sabnzbd:974] SABnzbd-console.exe-0.5.4 (rev=2467
)
2010-09-29 07:24:03,289::INFO::[sabnzbd:982] Platform=Windows-Vista-6.1.7600 (=V
ista+ x64) Class=nt
2010-09-29 07:24:03,289::INFO::[sabnzbd:985] Python-version = 2.5.4 (r254:67916,
Jan 29 2009, 12:02:11) [MSC v.1310 32 bit (Intel)]
2010-09-29 07:24:03,311::INFO::[__init__:674] C:\Users\Jeff\AppData\Local\sabnzb
d\cache\bookmarks.sab missing
2010-09-29 07:24:03,312::INFO::[postproc:139] Loading postproc queue
2010-09-29 07:24:03,313::INFO::[__init__:674] C:\Users\Jeff\AppData\Local\sabnzb
d\cache\postproc1.sab missing
2010-09-29 07:24:03,315::INFO::[downloader:334] Resuming
2010-09-29 07:24:03,322::INFO::[__init__:251] All processes started
2010-09-29 07:24:03,322::INFO::[sabnzbd:269] Web dir is C:\Program Files (x86)\S
ABnzbd\interfaces\smpl
2010-09-29 07:24:03,334::INFO::[sabnzbd:1038] Starting SABnzbd-console.exe-0.5.4

2010-09-29 07:24:03,338::INFO::[dirscanner:374] Dirscanner starting up
2010-09-29 07:24:03,338::INFO::[sabnzbd:390] _yenc module... found!
2010-09-29 07:24:03,338::INFO::[urlgrabber:103] URLGrabber starting up
2010-09-29 07:24:03,339::INFO::[sabnzbd:398] par2 binary... found (C:\Program Fi
les (x86)\SABnzbd\win\par2\x64\par2.exe)
2010-09-29 07:24:03,339::INFO::[sabnzbd:403] par2-classic binary... found (C:\Pr
ogram Files (x86)\SABnzbd\win\par2\par2-classic.exe)
2010-09-29 07:24:03,339::INFO::[sabnzbd:406] unrar binary... found (C:\Program F
iles (x86)\SABnzbd\win\unrar\x64\UnRAR.exe)
2010-09-29 07:24:03,341::INFO::[sabnzbd:411] unzip binary... found (C:\Program F
iles (x86)\SABnzbd\win\unzip\unzip.exe)
2010-09-29 07:24:03,341::INFO::[sabnzbd:426] pyOpenSSL... found (True)
2010-09-29 07:24:03,342::INFO::[sabnzbd:1136] Starting web-interface on localhos
t:8080
2010-09-29 07:24:05,344::INFO::[_cplogging:55] [29/Sep/2010:07:24:05] ENGINE Bus
STARTING
2010-09-29 07:24:05,348::INFO::[_cplogging:55] [29/Sep/2010:07:24:05] ENGINE Sta
rted monitor thread '_TimeoutMonitor'.
2010-09-29 07:24:05,654::INFO::[_cplogging:55] [29/Sep/2010:07:24:05] ENGINE Ser
ving on localhost:8080
2010-09-29 07:24:05,657::INFO::[_cplogging:55] [29/Sep/2010:07:24:05] ENGINE Bus
STARTED
2010-09-29 07:24:05,657::INFO::[misc:570] Lauching browser with http://localhost
:8080/sabnzbd

Post by **shypike** » September 30th, 2010, 1:55 am

You can try another port, just in case Apache left something behind.
From a command prompt:
"c:\program files\SABnzbd\SABnzbd.exe" -s localhost:1010

Or try another skin:
"c:\program files\SABnzbd\SABnzbd.exe" -s localhost:1010 -t Classic

J3ph42 · Post by **J3ph42** » September 30th, 2010, 6:19 am

Those both result in a blank page as well. There isn't a 64 bit version is there? I have to use "C:\Program Files (x86)\SABnzbd\SABnzbd.exe"-s localhost:1010 -t Classic

Post by **shypike** » September 30th, 2010, 9:05 am

There's no 64bit version, so for you it's the path with "(x86)" in it.
For localhost the Firewall isn't a factor.
Do you use Internet Explorer? If so, which one?
If it's IE, isn't it in some "protected mode".
Can you try Firefox or Chrome or Safari?

J3ph42 · Post by **J3ph42** » September 30th, 2010, 9:55 am

Tried IE8 (normal mode) and Firefox 3.6.10. Firefox loads a blank page, IE says it can't load the page.

Post by **shypike** » September 30th, 2010, 10:49 am

What's the exact error you see in IE8?
I suspect that the web server simply isn't up and running.
Firefox'es blank page I cannot explain.
Can you check the Windows Firewall?
Perhaps you should include an exception for SABnzbd.

Post by **sander** » September 30th, 2010, 12:20 pm

And what does this give (start from within the ..\program files\sabnzbd ..\ directory):

Code: Select all

SABnzbd-console.exe -s 127.0.0.1:8888 -l2 -w1 -t Classic

My output contains a line like this:

Code: Select all

127.0.0.1 - - [30/Sep/2010:19:07:42] "GET /sabnzbd/ HTTP/1.1" 200 1420 "" "Mozil
la/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.9.2.9) Gecko/20100824 Firefox/3.
6.9 (.NET CLR 3.5.30729)"

J3ph42 · Post by **J3ph42** » September 30th, 2010, 4:47 pm

sander wrote:
Code: Select all
SABnzbd-console.exe -s 127.0.0.1:8888 -l2 -w1 -t Classic

That got me the wizard page.

The console printed:

Code: Select all

2010-09-30 17:36:17,336::INFO::[sabnzbd:973] --------------------------------
2010-09-30 17:36:17,338::INFO::[sabnzbd:974] SABnzbd-console.exe-0.5.4 (rev=2467
)
2010-09-30 17:36:17,457::INFO::[sabnzbd:982] Platform=Windows-Vista-6.1.7600 (=V
ista+ x64) Class=nt
2010-09-30 17:36:17,459::INFO::[sabnzbd:985] Python-version = 2.5.4 (r254:67916,
 Jan 29 2009, 12:02:11) [MSC v.1310 32 bit (Intel)]
2010-09-30 17:36:17,460::DEBUG::[lang:132] Language file C:\Program Files (x86)\
SABnzbd\language\us-en.txt, encoding=latin-1, language=English (US)
2010-09-30 17:36:17,480::DEBUG::[__init__:671] Loading data for bookmarks.sab fr
om C:\Users\Jeff\AppData\Local\sabnzbd\cache\bookmarks.sab
2010-09-30 17:36:17,482::INFO::[__init__:674] C:\Users\Jeff\AppData\Local\sabnzb
d\cache\bookmarks.sab missing
2010-09-30 17:36:17,483::DEBUG::[__init__:671] Loading data for rss_data.sab fro
m C:\Users\Jeff\AppData\Local\sabnzbd\cache\rss_data.sab
2010-09-30 17:36:17,483::DEBUG::[scheduler:123] Scheduling RSS interval task eve
ry 60 min (delay=0)
2010-09-30 17:36:17,483::DEBUG::[scheduler:134] Scheduling VersionCheck on day 3
 at 1:53
2010-09-30 17:36:17,484::DEBUG::[__init__:671] Loading data for bytes9.sab from
C:\Users\Jeff\AppData\Local\sabnzbd\cache\bytes9.sab
2010-09-30 17:36:17,486::DEBUG::[__init__:671] Loading data for queue9.sab from
C:\Users\Jeff\AppData\Local\sabnzbd\cache\queue9.sab
2010-09-30 17:36:17,486::INFO::[postproc:139] Loading postproc queue
2010-09-30 17:36:17,487::DEBUG::[__init__:671] Loading data for postproc1.sab fr
om C:\Users\Jeff\AppData\Local\sabnzbd\cache\postproc1.sab
2010-09-30 17:36:17,489::INFO::[__init__:674] C:\Users\Jeff\AppData\Local\sabnzb
d\cache\postproc1.sab missing
2010-09-30 17:36:17,490::DEBUG::[downloader:253] Initializing downloader/decoder

2010-09-30 17:36:17,490::DEBUG::[__init__:671] Loading data for watched_data.sab
 from C:\Users\Jeff\AppData\Local\sabnzbd\cache\watched_data.sab
2010-09-30 17:36:17,492::INFO::[downloader:334] Resuming
2010-09-30 17:36:17,492::DEBUG::[__init__:405] PAUSED_ALL inactive
2010-09-30 17:36:17,500::INFO::[__init__:251] All processes started
2010-09-30 17:36:17,500::INFO::[sabnzbd:269] Web dir is C:\Program Files (x86)\S
ABnzbd\interfaces\Classic
2010-09-30 17:36:17,502::DEBUG::[lang:132] Language file C:\Program Files (x86)\
SABnzbd\interfaces\wizard\language\us-en.txt, encoding=latin-1, language=United
States
2010-09-30 17:36:17,510::INFO::[sabnzbd:1038] Starting SABnzbd-console.exe-0.5.4

2010-09-30 17:36:17,512::DEBUG::[__init__:262] Starting postprocessor
2010-09-30 17:36:17,513::DEBUG::[__init__:265] Starting assembler
2010-09-30 17:36:17,516::DEBUG::[__init__:268] Starting downloader
2010-09-30 17:36:17,516::DEBUG::[scheduler:159] Starting scheduler
2010-09-30 17:36:17,519::DEBUG::[__init__:273] Starting dirscanner
2010-09-30 17:36:17,519::DEBUG::[newzbin:100] Starting msgidgrabber
2010-09-30 17:36:17,519::INFO::[dirscanner:374] Dirscanner starting up
2010-09-30 17:36:17,520::DEBUG::[__init__:278] Starting urlgrabber
2010-09-30 17:36:17,522::INFO::[sabnzbd:390] _yenc module... found!
2010-09-30 17:36:17,522::INFO::[urlgrabber:103] URLGrabber starting up
2010-09-30 17:36:17,522::INFO::[sabnzbd:398] par2 binary... found (C:\Program Fi
les (x86)\SABnzbd\win\par2\x64\par2.exe)
2010-09-30 17:36:17,523::INFO::[sabnzbd:403] par2-classic binary... found (C:\Pr
ogram Files (x86)\SABnzbd\win\par2\par2-classic.exe)
2010-09-30 17:36:17,523::INFO::[sabnzbd:406] unrar binary... found (C:\Program F
iles (x86)\SABnzbd\win\unrar\x64\UnRAR.exe)
2010-09-30 17:36:17,523::INFO::[sabnzbd:411] unzip binary... found (C:\Program F
iles (x86)\SABnzbd\win\unzip\unzip.exe)
2010-09-30 17:36:17,525::INFO::[sabnzbd:426] pyOpenSSL... found (True)
2010-09-30 17:36:17,526::INFO::[sabnzbd:1136] Starting web-interface on 127.0.0.
1:8888
[30/Sep/2010:17:36:18] ENGINE Bus STARTING
2010-09-30 17:36:18,526::INFO::[_cplogging:55] [30/Sep/2010:17:36:18] ENGINE Bus
 STARTING
[30/Sep/2010:17:36:18] ENGINE Started monitor thread '_TimeoutMonitor'.
2010-09-30 17:36:18,532::INFO::[_cplogging:55] [30/Sep/2010:17:36:18] ENGINE Sta
rted monitor thread '_TimeoutMonitor'.
[30/Sep/2010:17:36:18] ENGINE Serving on 127.0.0.1:8888
2010-09-30 17:36:18,736::INFO::[_cplogging:55] [30/Sep/2010:17:36:18] ENGINE Ser
ving on 127.0.0.1:8888
[30/Sep/2010:17:36:18] ENGINE Bus STARTED
2010-09-30 17:36:18,737::INFO::[_cplogging:55] [30/Sep/2010:17:36:18] ENGINE Bus
 STARTED
2010-09-30 17:36:18,739::INFO::[misc:570] Lauching browser with http://127.0.0.1
:8888/sabnzbd
127.0.0.1 - - [30/Sep/2010:17:36:19] "GET /sabnzbd HTTP/1.1" 303 95 "" "Mozilla/
5.0 (Windows; U; Windows NT 6.1; en-US; rv:1.9.2.10) Gecko/20100914 Firefox/3.6.
10"
127.0.0.1 - - [30/Sep/2010:17:36:19] "GET /sabnzbd/ HTTP/1.1" 303 94 "" "Mozilla
/5.0 (Windows; U; Windows NT 6.1; en-US; rv:1.9.2.10) Gecko/20100914 Firefox/3.6
.10"
2010-09-30 17:36:19,216::DEBUG::[misc:680] Checked for a new release, cur= 50499
, latest= 50499 (on http://sourceforge.net/projects/sabnzbdplus/files/)
127.0.0.1 - - [30/Sep/2010:17:36:19] "GET /wizard/ HTTP/1.1" 200 879 "" "Mozilla
/5.0 (Windows; U; Windows NT 6.1; en-US; rv:1.9.2.10) Gecko/20100914 Firefox/3.6
.10"
127.0.0.1 - - [30/Sep/2010:17:36:19] "GET /wizard/static/style.css HTTP/1.1" 200
 3043 "http://127.0.0.1:8888/wizard/" "Mozilla/5.0 (Windows; U; Windows NT 6.1;
en-US; rv:1.9.2.10) Gecko/20100914 Firefox/3.6.10"
127.0.0.1 - - [30/Sep/2010:17:36:19] "GET /wizard/static/images/icon_sab.png HTT
P/1.1" 200 3579 "http://127.0.0.1:8888/wizard/" "Mozilla/5.0 (Windows; U; Window
s NT 6.1; en-US; rv:1.9.2.10) Gecko/20100914 Firefox/3.6.10"
127.0.0.1 - - [30/Sep/2010:17:36:19] "GET /wizard/static/images/favicon.ico HTTP
/1.1" 200 45452 "" "Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US; rv:1.9.2.10)
 Gecko/20100914 Firefox/3.6.10"
127.0.0.1 - - [30/Sep/2010:17:36:19] "GET /wizard/static/images/flags/dk-da.png
HTTP/1.1" 200 515 "http://127.0.0.1:8888/wizard/" "Mozilla/5.0 (Windows; U; Wind
ows NT 6.1; en-US; rv:1.9.2.10) Gecko/20100914 Firefox/3.6.10"
127.0.0.1 - - [30/Sep/2010:17:36:19] "GET /wizard/static/images/flags/de-de.png
HTTP/1.1" 200 307 "http://127.0.0.1:8888/wizard/" "Mozilla/5.0 (Windows; U; Wind
ows NT 6.1; en-US; rv:1.9.2.10) Gecko/20100914 Firefox/3.6.10"
127.0.0.1 - - [30/Sep/2010:17:36:19] "GET /wizard/static/images/flags/us-en.png
HTTP/1.1" 200 8862 "http://127.0.0.1:8888/wizard/" "Mozilla/5.0 (Windows; U; Win
dows NT 6.1; en-US; rv:1.9.2.10) Gecko/20100914 Firefox/3.6.10"
127.0.0.1 - - [30/Sep/2010:17:36:19] "GET /wizard/static/images/flags/fr-fr.png
HTTP/1.1" 200 4474 "http://127.0.0.1:8888/wizard/" "Mozilla/5.0 (Windows; U; Win
dows NT 6.1; en-US; rv:1.9.2.10) Gecko/20100914 Firefox/3.6.10"
127.0.0.1 - - [30/Sep/2010:17:36:19] "GET /wizard/static/images/flags/nl-du.png
HTTP/1.1" 200 4208 "http://127.0.0.1:8888/wizard/" "Mozilla/5.0 (Windows; U; Win
dows NT 6.1; en-US; rv:1.9.2.10) Gecko/20100914 Firefox/3.6.10"
127.0.0.1 - - [30/Sep/2010:17:36:19] "GET /wizard/static/images/flags/sv-se.png
HTTP/1.1" 200 5854 "http://127.0.0.1:8888/wizard/" "Mozilla/5.0 (Windows; U; Win
dows NT 6.1; en-US; rv:1.9.2.10) Gecko/20100914 Firefox/3.6.10"
127.0.0.1 - - [30/Sep/2010:17:36:36] "POST /wizard/one HTTP/1.1" 200 928 "http:/
/127.0.0.1:8888/wizard/" "Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US; rv:1.9
.2.10) Gecko/20100914 Firefox/3.6.10"
127.0.0.1 - - [30/Sep/2010:17:36:36] "GET /wizard/static/images/smpl-th.png HTTP
/1.1" 200 23708 "http://127.0.0.1:8888/wizard/one" "Mozilla/5.0 (Windows; U; Win
dows NT 6.1; en-US; rv:1.9.2.10) Gecko/20100914 Firefox/3.6.10"
127.0.0.1 - - [30/Sep/2010:17:36:36] "GET /wizard/static/images/plush-th.png HTT
P/1.1" 200 27290 "http://127.0.0.1:8888/wizard/one" "Mozilla/5.0 (Windows; U; Wi
ndows NT 6.1; en-US; rv:1.9.2.10) Gecko/20100914 Firefox/3.6.10"
127.0.0.1 - - [30/Sep/2010:17:36:36] "GET /wizard/static/images/classic-th.png H
TTP/1.1" 200 18667 "http://127.0.0.1:8888/wizard/one" "Mozilla/5.0 (Windows; U;
Windows NT 6.1; en-US; rv:1.9.2.10) Gecko/20100914 Firefox/3.6.10"

What should I do to make it work every time?

Post by **sander** » October 1st, 2010, 1:33 am

Cool.

(@shypike, for the record: I would say this means +1 for my proposal for a predefined IP+Port hunting method ...)

Did you complete the setup wizard? Did SABnzbd work afterwards? Does SABnzbd still work after a computer reboot?

If so, you're OK.

If not, let's dive deeper into the problem. It could have to do with localhost versus 127.0.0.1, or maybe you fill something out out the IP address SABnzbd listens to (which you should just leave empty)

J3ph42 · Post by **J3ph42** » October 1st, 2010, 9:56 am

sander wrote: Cool.

(@shypike, for the record: I would say this means +1 for my proposal for a predefined IP+Port hunting method ...)

Did you complete the setup wizard? Did SABnzbd work afterwards? Does SABnzbd still work after a computer reboot?

Yup. Thank you!

Also tried it w/ localhost (because it would be really weird if localhost wasn't resolving to 127) and that works fine as well.

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Running sabnzbd results in blank page in any browser

Running sabnzbd results in blank page in any browser

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