Failed to send e-mail, after upgrade to 0.5.2

[saroz]

Upgraded to 0.5.2 on OSX, and now SABnzbd won't send mails.

I use SMTP AUTH, didn't change any settings, but when I click 'test e-mail' it simply hangs and then comes up with 'Failed to send test email'. If I downgrade to 0.5.0 it works fine.

[shypike]

Go to Connections.
Set logging level to debug.
Send a test email.
Inspect the log file.
It should contain more details.

[saroz]

Nope

# grep mailer sabnzbd.log
2010-06-17 02:07:10,275::INFO::[emailer:57] Connecting to server mail.foo.com:25
2010-06-17 02:07:10,387::DEBUG::[emailer:70] Non-SSL mail server detected reconnecting to server mail.foo.com:25
2010-06-17 02:08:10,738::ERROR::[emailer:106] Failed to send e-mail
2010-06-17 09:15:20,631::INFO::[emailer:57] Connecting to server mail.foo.com:25
2010-06-17 09:15:20,787::DEBUG::[emailer:70] Non-SSL mail server detected reconnecting to server mail.foo.com:25
2010-06-17 09:16:21,064::ERROR::[emailer:106] Failed to send e-mail

[shypike]

There may be more info around these messages.

Maybe SABnzbd doesn't want to talk to your mail server (or vice versa).
Do you have any alternative email gateway (Google perhaps) ?

[saroz]

There isn't any more info, I checked :s

As I said, if I downgrade to 0.5.0, it works fine.

[saroz]

The mailserver fails with:

Jun 18 08:42:03 vip1 postfix/smtpd[9777]: connect from unknown[MYIP]
Jun 18 08:42:03 vip1 postfix/smtpd[9777]: F06266D64A9: client=unknown[MYIP], sasl_method=PLAIN, sasl_username=MY-USERNAME
Jun 18 08:47:03 vip1 postfix/smtpd[9777]: timeout after DATA (0 bytes) from unknown[MYIP]
Jun 18 08:47:03 vip1 postfix/smtpd[9777]: disconnect from unknown[MYIP]

[saroz]

Works in 0.5.3, thanks for the fix

[xpantz]

old thread but... seems this isn't happening much so I'll just put it here.

I'm running SABNZBD on a Synology DS209. (NAS / linux)

I just upgraded to 0.5.4 from a 0.4.x version.

Now email fails.

I tried my ISP and my own webhost to launch the mails but both fail.  same details were fine before.

gmail (imap.gmail.com) works just fine.

I'm happy enough to use gmail but just hate it when things won't play nice :-)

I'll go post this on Synologys site too but I'll put it here for reference.

[shypike]

The penalty of supporting email at all is complaints about compatibility.
The older versions have their own problems.
Email protocols are old, but still inconsistently implemented.
The ISP mail servers are the worst...
Mine won't accept UTF-8, while it should.

SABnzbd's email module isn't perfect either, but we lack the means
of testing with a wide range of servers.