SAB very slow after upgrading from 0.4x to 0.5.2

Get help with all aspects of SABnzbd
Forum rules
Help us help you:
  • Are you using the latest stable version of SABnzbd? Downloads page.
  • Tell us what system you run SABnzbd on.
  • Adhere to the forum rules.
  • Do you experience problems during downloading?
    Check your connection in Status and Interface settings window.
    Use Test Server in Config > Servers.
    We will probably ask you to do a test using only basic settings.
  • Do you experience problems during repair or unpacking?
    Enable +Debug logging in the Status and Interface settings window and share the relevant parts of the log here using [ code ] sections.
Post Reply
arondee
Newbie
Newbie
Posts: 4
Joined: May 30th, 2010, 10:17 pm

SAB very slow after upgrading from 0.4x to 0.5.2

Post by arondee »

Hello all, I'm new to the forums but I've been using sabnzbd daily for a little over a year. Here's my issue and setup.

What I did:
I run sab on a Window 7 pro desktop through port 8081. The windows firewall is configured to allow sab through.
I generally add nzbs to my queue from a remote laptop that also run Windows 7 Pro.
I wanted to start using the nzbdstatus plug-in for Firefax and in order to use it I needed to upgrade to a newer version of Sab so I installed 0.5.2.

Problem:
Now when I try to connect to http://remotePc:8081/sabnzbd through my remote laptop it takes about 30-45 seconds to bring up sab in the browser. When I want to switch to the queue or any other window it takes another 30-45 seconds just to switch. Before it was working extremely quickly. Any idea of something I could change to make things faster?
Thanks!
User avatar
shypike
Administrator
Administrator
Posts: 19773
Joined: January 18th, 2008, 12:49 pm

Re: SAB very slow after upgrading from 0.4x to 0.5.2

Post by shypike »

Possibly there's corruption in the saved files or lots of discarded file in the cache folder.
Stop SABnzbd
Start up once with the --clean parameter: open a command prompt and type
"c:\program files\SABnzbd\sabnzbd.exe" --clean
or
"c:\program files (x86)\SABnzbd\sabnzbd.exe" --clean

You will loose your download queue.
arondee
Newbie
Newbie
Posts: 4
Joined: May 30th, 2010, 10:17 pm

Re: SAB very slow after upgrading from 0.4x to 0.5.2

Post by arondee »

I went ahead and gave that a try and it seems to have corrupted sabnzbd. Now when I try to launch the program I get the following error
"Error Occurred"
See the logfile "C:\Program Files\Sabnzbd\sabnzbd.exe.log" for details

When I check that directory I don't see that log file listed. I guess I'll just re-install from scratch.
Aaron
arondee
Newbie
Newbie
Posts: 4
Joined: May 30th, 2010, 10:17 pm

Re: SAB very slow after upgrading from 0.4x to 0.5.2

Post by arondee »

I uninstalled and re-installed but I'm still getting the same error. In the log file here's what I see.
Traceback (most recent call last):
  File "Sabnzbd.py", line 1236 in
  File "Sabnzbd.py", line 865, in main
  File "cherrypy\process\servers.pyo", line 228, in check_port
socket.gaierror: (11004, 'getaddrinfo failed')
arondee
Newbie
Newbie
Posts: 4
Joined: May 30th, 2010, 10:17 pm

Re: SAB very slow after upgrading from 0.4x to 0.5.2

Post by arondee »

OK I fixed that error, at some point during my troubleshooting yesterday I changed my host from 0.0.0.0 to localhost. I just changed it back to 0.0.0.0 in the config file and sab will boot again. I tried the clean argument again and it doesn't seem to have helped. Thanks for the idea, any other things I can try?
Aaron
User avatar
shypike
Administrator
Administrator
Posts: 19773
Joined: January 18th, 2008, 12:49 pm

Re: SAB very slow after upgrading from 0.4x to 0.5.2

Post by shypike »

Is the speed normal when you access the UI on the same system that SABnzbd runs on?
I was under the impression that SABnzbd was just slow altogether.
I gather now that only the UI is slow when accessed from another computer.
Apart from interfering firewalls I cannot think of any reason why it would be slow
when accessed from another computer.
Post Reply