unable to connect to webgui for sabnzbd

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al3x
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Newbie
Posts: 3
Joined: October 20th, 2009, 7:06 pm

unable to connect to webgui for sabnzbd

Post by al3x »

hey guys i just installed windows 7 on my system and after installing sabnzbd. i cannot seem to connect to it via localhost:8080, i have try other ports but none seem to work. i am using firefox to open up sabnzbd and once in a while i get to the gui screen but none of the menu/links work. it just keeps saying "connecting to localhost.." on the statusbar, eventually i get the "SABnzbd needs a free tcp/ip port for its internal web server. Port 80XX" message.
i never had this issue before when i had windows xp with NIS 2009 installed. I also have sabnzbd on the mac with no issues. I now have norton internet security 2010 with windows 7. Could  that be whats keeping it from connecting? i search the net and didn't find any issues with nis 2010 and sabnzbd. i also check the options in norton and turned off every options i can see and it still won't connect. help? thanks!

update: i just installed sabnzbd (latest version) on my laptop running windows 7 and nis 2010 and it works fine-i didn't need to change or adjust anything so now i am lost as to why it is not running on my desktop pc.

Version: 0.4.12
OS: Windows 7 Ultimate x64
Install-type: Windows Installer
Skin (if applicable): Default
Firewall Software: Norton Internet Security 2010
Are you using IPV6? no
Last edited by al3x on October 20th, 2009, 8:29 pm, edited 1 time in total.
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shypike
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Posts: 19773
Joined: January 18th, 2008, 12:49 pm

Re: unable to connect to webgui for sabnzbd

Post by shypike »

Use port 8081.
It seems that for a significant percentage of Win7 users, port 8080 is occupied or otherwise blocked.

Also, carefully check if Norton isn't quietly blocking the port.
al3x
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Posts: 3
Joined: October 20th, 2009, 7:06 pm

Re: unable to connect to webgui for sabnzbd

Post by al3x »

i have try port 8081, 8090, 8100 etc. im pretty much just trying any ports and none seem to work..
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shypike
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Posts: 19773
Joined: January 18th, 2008, 12:49 pm

Re: unable to connect to webgui for sabnzbd

Post by shypike »

And Norton didn't give you any clues?
Is is quietly blocking everything?
Check the settings of the Norton firewall.

You always get SABnzbd's diagnostic screen in the browser?
al3x
Newbie
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Posts: 3
Joined: October 20th, 2009, 7:06 pm

Re: unable to connect to webgui for sabnzbd

Post by al3x »

Ok i found out what the problem was.  I should've noticed this earlier. I try connecting it using other browsers.. Ie, safari and chrome and they all work fine. The culprit was firefox!! (i feel like a noob for not trying the other browsers) Turns out it was one of the addons, "One Click Youtube downloader".  I had to disable every addons and enable each one until the problem came up. So having One Click Youtube downloader addon for firefox for some reason will disable you from connecting to localhost.
Last edited by al3x on October 21st, 2009, 11:24 am, edited 1 time in total.
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