WHS: Can't access sabnzbd from LAN after reboot/windows update. [Solved!]

[BoboTheBear]

I installed sabnzbd as a service on my Windows Home Server about 2 weeks ago and it's been working flawlessly.

Today I installed some Windows Updates and had to reboot. Since the reboot, I can't access it from other computers on my network like I used to. It seems to work fine on the computer it's installed on.

I'm thinking it's something very simple I'm overlooking. Any help please?

[shypike]

Check the Windows firewall settings.
Or doesn't Homeserver have firewall?

[BoboTheBear]

Sabnzbd is properly listed in the "exceptions" tab for Windows Firewall. I remember getting a pop up warning the first time I tried to connect across my lan. Do I need to add a port setting to it in the firewall? I didn't have to before and it was working fine.

Anything else I can check?

[shypike]

Exceptions are program-based or port based.
I would create both entries.
And check the range of each exception (lan vs. wan).

[sander]

I installed sabnzbd as a service on my Windows Home Server about 2 weeks ago and it's been working flawlessly.

Today I installed some Windows Updates and had to reboot. Since the reboot, I can't access it from other computers on my network like I used to. It seems to work fine on the computer it's installed on.

I'm thinking it's something very simple I'm overlooking. Any help please?

1) Has the WHS received another LAN IP address? Can you 'ping' the WHS from another system on your LAN?

2) You say you can access SAB locally. I guess you do that using the URL http://localhost:8080/sabnzbd, right? Can you access SAB locally via the LAN IP address, like http://192.168.1.23:8080/sabnzbd/  (where you have to fill out the IP address of the WHS, which you can see via 'ipconfig')

[BoboTheBear]

I installed sabnzbd as a service on my Windows Home Server about 2 weeks ago and it's been working flawlessly.

Today I installed some Windows Updates and had to reboot. Since the reboot, I can't access it from other computers on my network like I used to. It seems to work fine on the computer it's installed on.

I'm thinking it's something very simple I'm overlooking. Any help please?

1) Has the WHS received another LAN IP address? Can you 'ping' the WHS from another system on your LAN?

2) You say you can access SAB locally. I guess you do that using the URL http://localhost:8080/sabnzbd, right? Can you access SAB locally via the LAN IP address, like http://192.168.1.23:8080/sabnzbd/  (where you have to fill out the IP address of the WHS, which you can see via 'ipconfig')

IP address for the WHS has been fixed in the router. I can access it across the lan as WHS backups and the file shares are accessible.

Yes, localhost:8080/sabnzbd works fine. However, if I try ipaddress:8080/sabnzbd on the machine it's installed on, it doesn't work and I get a timeout (same as trying to access it from another computer on LAN). Is this the prob? How can I fix this then?

Thanks for the help!

[sander]

Well, let's do this step by step:

On the WHS, what does "ipconfig" show you. Post the output here.

[BoboTheBear]

Thanks for taking the time to help me troubleshoot this. I'm at work atm and will run ipconfig when I get home tonight.

Thanks again

[BoboTheBear]

ipconfig confirms

192.168.1.123 ip
255.255.255.0 subnet
192.168.1.1 gateway

Again, I fixed the IP address for this computer in my router.

localhost:8080/sabnzbd/ works on the computer itself.
192.168.1.123:8080/sabnzbd/ does not work on the computer itself, or from any other computer on the lan.

[sander]

Question 1:
What's the result of (post output here):

Code: Select all

ping 192.168.1.123

Question 2:
What's filled out at "SABnzbd Host: Host SABnzbd should listen on.", which you can probably find at http://localhost:8080/sabnzbd/config/general/

[BoboTheBear]

Question 1:
What's the result of (post output here):

Code: Select all

ping 192.168.1.123

Question 2:
What's filled out at "SABnzbd Host: Host SABnzbd should listen on.", which you can probably find at http://localhost:8080/sabnzbd/config/general/

I'll report back on Question 1 tonight. For Question 2 it's set to "localhost". I actually tried changing that to "192.168.1.123" but I remember it reverting back to localhost after I saved and restarted.

edit: After thinking about this some more and re-reading the original setup guide I found here http://www.wegotserved.co.uk/wiki/index ... ome_Server this has to be the problem. I need to figure out why it's not saving the settings...

[switch]

By default sabnzbd only listens on localhost. You need to tell it to listen on something else if you want external access.

What is the host currently set to on config>general. You want to set it to 0.0.0.0 or leave it blank for it to be accessed by your IP address after restarting SABnzbd.

[BoboTheBear]

I wanted to give big thanks as I finally got it working now.

For whatever reason, it would never save when I changed Host from localhost to IP address. I just left that field blank and it works after the restart now.

I knew it had to be something really dumb/simple. Thanks again!