Through a series of selling mistakes, I managed to shoot myself in the foot. Repeatedly!
Did some sort of system reset (10sec reset on the QNAP) and lost all the apps.
Ive reinstalled apache82 (as I didnt want to change too many things at once) and found a corresponding copy of SABnzbd.
Now when I fire it up its asking for credentials, of which I have no idea
(My tech support guy has lost all faith in me)
Would appreciate guidance on how to move fwd.
QNAP. SABnzbd asking for credentials?
Forum rules
Help us help you:
Help us help you:
- Are you using the latest stable version of SABnzbd? Downloads page.
- Tell us what system you run SABnzbd on.
- Adhere to the forum rules.
- Do you experience problems during downloading?
Check your connection in Status and Interface settings window.
Use Test Server in Config > Servers.
We will probably ask you to do a test using only basic settings. - Do you experience problems during repair or unpacking?
Enable +Debug logging in the Status and Interface settings window and share the relevant parts of the log here using [ code ] sections.
-
Aurelio Jin
- Newbie
- Posts: 1
- Joined: July 24th, 2025, 5:08 am
- Contact:
Re: QNAP. SABnzbd asking for credentials?
I have seen a few customers get this exact error after a 10 second reset. The catch is: QNAP wipes apps but keeps old config in some cases – causing apps like SABnzbd to reload old config, including user/password. My advice is: SSH into QNAP, find the folder /.qpkg/SABnzbd or similar, then wipe the config. Restart SABnzbd and it will ask for setup from scratch, no longer asking for old password.
Re: QNAP. SABnzbd asking for credentials?
Thanks for that. My colleague questioned where I got the copy of SABnzbd and sent me his pkg file. At that point I closed and went to delete the app and got a warning that in doing so, i would also delete all the associated settings. Cool. Then installed a fresh copy, fired it up and was greeted by the setup wizard.!!! Yeehah!! I haven’t tested, but I SUSPECT that the explicit removal of the then installed version (and associated config files) did the trick. Thanks again!