4.5.2 Platform 9600 is not supported, required minimum is 10240

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TomTronix
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4.5.2 Platform 9600 is not supported, required minimum is 10240

Post by TomTronix »

After upgrading tot 4.5.2 it gives a messag ethat is will not work.

Failed to execute script "Sabnzbd" due to unexpected exception
Platform 9600 is not supported, required minimum is 10240

Back to 4.5.1 it works :-)
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OneCD
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Re: 4.5.2 Platform 9600 is not supported, required minimum is 10240

Post by OneCD »

Hi and welcome to the forum. :)

What is your OS type and version please?
Stuff I like: Apache bash cron DD-WRT Debian DNSMasq Entware FireFox GitHub ImageMagick Kate KDE LibreELEC Netrunner NFS NVIDIA OpenVPN Orvibo-S20 pfSense Python Raspberry-Pi RAID SABnzbd Transmission Usenet VirtualBox Watcher3 XFCE
TomTronix
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Re: 4.5.2 Platform 9600 is not supported, required minimum is 10240

Post by TomTronix »

Hi,

I am using Microsoft Windows 8.1 Professional (x64) Build 9600 on a Dell Latitude E6520

I had aso an error message: Traceback (most recent call last)
I can not post this due to: a New users are not allowed to post links message in this forum.

Regards, Tom.
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sander
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Re: 4.5.2 Platform 9600 is not supported, required minimum is 10240

Post by sander »

SABnzbd documentation says Windows 8 is supported, but recent commit (into 4.5.2?) https://github.com/sabnzbd/sabnzbd/comm ... 6f4b542b33 seems to require Windows 10.

Also, the text " Platform 9600 is not supported, required minimum is 10240" might be from a (windows) python module/package, not SABnzbd itself.

From https://en.wikipedia.org/wiki/List_of_M ... s_versions

9600 = Windows 8.1
10240 = Windows 10
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safihre
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Re: 4.5.2 Platform 9600 is not supported, required minimum is 10240

Post by safihre »

Will change the detection, oops.
If you like our support, check our special newsserver deal or donate at: https://sabnzbd.org/donate
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safihre
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Re: 4.5.2 Platform 9600 is not supported, required minimum is 10240

Post by safihre »

I fixed it.
Could you download the release here and see if it works?
https://github.com/sabnzbd/sabnzbd/acti ... 6264832091 (does require Github account)
If you like our support, check our special newsserver deal or donate at: https://sabnzbd.org/donate
TomTronix
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Re: 4.5.2 Platform 9600 is not supported, required minimum is 10240

Post by TomTronix »

Hi,

I am not familiar with Github and download from there :-(. I have also no account
If you can provide me an installer or msi wich i can execute ... then i can test it.

I am just an end-user.

Sorry.

Regards,
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sander
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Re: 4.5.2 Platform 9600 is not supported, required minimum is 10240

Post by sander »

Create a github account? Free, and takes only a moment
TomTronix
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Re: 4.5.2 Platform 9600 is not supported, required minimum is 10240

Post by TomTronix »

Done: Tested 4.6.0-dev [d194807]

Registerd a Github account
Downloaded the installation exe

Install: No problems.
Checked the version: 4.6.0-dev [d194807]
Downloaded 40Gb with 6 files as test.
Download OK.
Closed Sabnzbd OK
Start it again. OK

No issues anymore. It Works!

@Saphire Thanks for the fast support solving this issue.
@sander, thanks for the github reaction.
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sander
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Re: 4.5.2 Platform 9600 is not supported, required minimum is 10240

Post by sander »

Top!

Mooie samenwerking!
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safihre
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Re: 4.5.2 Platform 9600 is not supported, required minimum is 10240

Post by safihre »

Great 👍
If you like our support, check our special newsserver deal or donate at: https://sabnzbd.org/donate
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