nzb upload doesn't work on iOS

[chopsus]

I am experiencing the same problem having moved to a new Synology NAS … everything works fine, but uploading an NZB from IOS (iphone and iPad) is greyed out and can’t be selected, as the OP described.

[OneCD]

Works fine here.

iOS 16.4 on an iPhone XR, using the default Safari browser to connect to SABnzbd 3.7.2 running on Debian Bullseye.

I was able to download an NZB (with extension .nzb) from my favourite indexer, then upload it via the SAB web UI, by first clicking “Browse…”, then selecting the file with the integrated Files app. There was no problem picking the NZB file, and upload worked as it should.

[chopsus]

As stated, not for me … NZB s are greyed out exactly like the OP.

DSM 7.1.1. 42962 update 1
SABNZBD 3.7.2
IOS 16.4.1

DSM, IOS and SABNZB installs all less than 24 hours old

[nyfallioregn]

Works fine here.

iOS 16.4 on an iPhone XR, using the default Safari browser to connect to SABnzbd 3.7.2 running on Debian Bullseye.

I was able to download an NZB (with extension .nzb) from my favourite indexer, then upload it via the SAB web UI, by first clicking “Browse…”, then selecting the file with the integrated Files app. There was no problem picking the NZB file, and upload worked as it should.

This is weird, because it doesn’t work for me.
I’m also not sure what the Java script that has been mentioned does… or how to get it in sab.

[OneCD]

This is weird, because it doesn’t work for me.
I’m also not sure what the Java script that has been mentioned does… or how to get it in sab.

Just rechecked here: I now have iOS 18.4 on the same iPhone XR, using the default Safari browser to connect to SABnzbd 4.5.0 running from source on Debian 12.10 (Bookworm).

Still works fine.

What is your config please? Be sure to include version numbers.

[ittroll]

I have this exact issue on my iPad with iPadOS 26.1. NZB files are greyed out and unselectable when trying to add via file browse.
However, on my iPhone with iOS 26.1 the same function works fine.
On the iPad it is however possible to drag and drop NZB files onto SABnzbd. Which is the workaround I have been using.

SABnzbd is v4.5.5 running on Windows Server 2025. However, I have had this issue for several years. Across two different iPads, and many different versions of iPadOS, SABnzbd, and Windows. It used to work fine past, but stopped after an update to one of the components. Perhaps when iPadOS forked from iOS and now is no longer detected by isMobile?

I've opened an issue for this in git #3192

[ittroll]

I discovered another workaround. With Safari on iPadOS you can request the mobile site rather than the desktop site. The page rendering remains exactly the same (probably due to the resolution), however, this must satisfy the isMobile check as NZBs can now be selected and uploaded.

This might also explain why some people using iPhone/iOS are encountering the issue. An iPhone will default to the mobile site but it is possible to request the desktop site, which owners of larger screen phones may have done.

Anyway, the devs are looking into potential solutions.