MAC OS Version 15 Seqouia and sabnzb won't start

Get help with all aspects of SABnzbd
Forum rules
Help us help you:
  • Are you using the latest stable version of SABnzbd? Downloads page.
  • Tell us what system you run SABnzbd on.
  • Adhere to the forum rules.
  • Do you experience problems during downloading?
    Check your connection in Status and Interface settings window.
    Use Test Server in Config > Servers.
    We will probably ask you to do a test using only basic settings.
  • Do you experience problems during repair or unpacking?
    Enable +Debug logging in the Status and Interface settings window and share the relevant parts of the log here using [ code ] sections.
Post Reply
chipshop
Newbie
Newbie
Posts: 4
Joined: September 12th, 2024, 12:30 pm

MAC OS Version 15 Seqouia and sabnzb won't start

Post by chipshop »

ok just update to MAC OS version 15 ..

Plex and Radarr working fine however the SabNZB is refusing to start !

any ideas ..

can get logs if needed just let me know which ones required
chipshop
Newbie
Newbie
Posts: 4
Joined: September 12th, 2024, 12:30 pm

Re: MAC OS Version 15 Seqouia and sabnzb won't start

Post by chipshop »

log screenshot
User avatar
safihre
Administrator
Administrator
Posts: 5678
Joined: April 30th, 2015, 7:35 am
Contact:

Re: MAC OS Version 15 Seqouia and sabnzb won't start

Post by safihre »

Could,you run in the Terminal:

/Applications/SABnzbd.app/Contents/MacOS/SABnzbd --console

And send me the results at safihre@sabnzbd.org?
If you like our support, check our special newsserver deal or donate at: https://sabnzbd.org/donate
bigfishnz
Newbie
Newbie
Posts: 2
Joined: September 16th, 2024, 7:58 pm

Re: MAC OS Version 15 Seqouia and sabnzb won't start

Post by bigfishnz »

I encountered the same issue today. After updating to Sequoia, I can’t open SAB. I’ve tried switching the address from the IP to localhost, but no luck. I also tried reinstalling it, but that didn’t work either—it just refuses to open. Additionally, I’ve noticed that Radarr and Sonarr are no longer accessible via the assigned router IP; they only open on a localhost:XXXX address. Both are also showing errors indicating they can’t communicate with SAB at all.
bigfishnz
Newbie
Newbie
Posts: 2
Joined: September 16th, 2024, 7:58 pm

Re: MAC OS Version 15 Seqouia and sabnzb won't start

Post by bigfishnz »

chipshop wrote: September 12th, 2024, 12:34 pm ok just update to MAC OS version 15 ..

Plex and Radarr working fine however the SabNZB is refusing to start !

any ideas ..

can get logs if needed just let me know which ones required
did you ever get this sorted ? the upgrade killed mine today.
User avatar
safihre
Administrator
Administrator
Posts: 5678
Joined: April 30th, 2015, 7:35 am
Contact:

Re: MAC OS Version 15 Seqouia and sabnzb won't start

Post by safihre »

Please do what I asked:

Run in the Terminal:
/Applications/SABnzbd.app/Contents/MacOS/SABnzbd --console
If you like our support, check our special newsserver deal or donate at: https://sabnzbd.org/donate
diligentHamster
Newbie
Newbie
Posts: 3
Joined: September 17th, 2024, 7:22 am

Re: MAC OS Version 15 Seqouia and sabnzb won't start

Post by diligentHamster »

Hi there,

Not OP, but here's what I see. I've had to defang a bit due to 'New users are not allowed to post links':

~ % /Applications/SABnzbd.app/Contents/MacOS/SABnzbd --console
2024-09-17 21:49:07,454::ERROR::[_cplogging:213] [17/Sep/2024:21:49:07] ENGINE Error in HTTP server: shutting down
Traceback (most recent call last):
File "cherrypy/process/servers[.]py", line 222, in _start_http_thread
File "cheroot/server[.]py", line 1844, in start
File "cheroot/server[.]py", line 1799, in prepare
OSError: No socket could be created -- (('[IP address]', 8080): [Errno 49] Can't assign requested address)

Hope this helps, and thanks for your work!
User avatar
safihre
Administrator
Administrator
Posts: 5678
Joined: April 30th, 2015, 7:35 am
Contact:

Re: MAC OS Version 15 Seqouia and sabnzb won't start

Post by safihre »

I think you have configured your host to your IP-address and macOS isn't liking that.
Can you edit your sabnzbd.ini and search for the line "host = xxx" and replace it with "host = 127.0.0.1"?
If you like our support, check our special newsserver deal or donate at: https://sabnzbd.org/donate
chipshop
Newbie
Newbie
Posts: 4
Joined: September 12th, 2024, 12:30 pm

Re: MAC OS Version 15 Seqouia and sabnzb won't start

Post by chipshop »

apologise for late reply ...

it was a problem with my http server failing to fire up and assign address to the socket. .. when it was booting causing sabnzb not to open ... I would attach screenshot but could work out how to ...


any way I refreshed network and manually started a few times from cli and it eventually started.

thanks


I can now confirm Radarr and Sabnzb working well in new OS 15
chipshop
Newbie
Newbie
Posts: 4
Joined: September 12th, 2024, 12:30 pm

Re: MAC OS Version 15 Seqouia and sabnzb won't start

Post by chipshop »

also the clues were in the log ...

from terminal cd to this directory you will need to change you username .. swap out INSERT_YOUR_USERNAME

then run
cd /Users/INSERT_YOUR_USERNAME/Library/Application Support/SABnzbd/logs

and do
cat sabnzbd.log

this should have the reason for failure ..
diligentHamster
Newbie
Newbie
Posts: 3
Joined: September 17th, 2024, 7:22 am

Re: MAC OS Version 15 Seqouia and sabnzb won't start

Post by diligentHamster »

safihre wrote: September 17th, 2024, 8:19 am I think you have configured your host to your IP-address and macOS isn't liking that.
Can you edit your sabnzbd.ini and search for the line "host = xxx" and replace it with "host = 127.0.0.1"?
Ah thank you, that put me on the right track. I use the IP address rather than loopback due to wanting to access the interface from other hosts. In my case it looks like my DHCP reservation wasn't recognised due to Private IP Address MAC randomising, which appears to default to on now, and it had jumped to another address in the range. Changing it back to the correct IP address (DHCP with fixed address) allowed SABnnzbd to launch once more.

Thanks again for your support.
User avatar
sander
Release Testers
Release Testers
Posts: 9429
Joined: January 22nd, 2008, 2:22 pm

Re: MAC OS Version 15 Seqouia and sabnzb won't start

Post by sander »

> to access the interface from other hosts.


Just use 0.0.0.0 for that. Or even better ... ::
diligentHamster
Newbie
Newbie
Posts: 3
Joined: September 17th, 2024, 7:22 am

Re: MAC OS Version 15 Seqouia and sabnzb won't start

Post by diligentHamster »

That's good to know, thank you.
Post Reply