Unable to connect to server.

[amigaman]

I have been using SABnzb for a long time. Yesterday it stopped working. Says "Invalid server address" when I test server. I have not changed the address. I am still able to access news server by other means. I tried re-typing the address. No luck. This seemed to happen after a Windows update. NZBget works with the same address but I prefer SABnzb. Thanks for any help.

[OneCD]

Hi and welcome to the forum.

What is the exact server address you're using?

[amigaman]

Won't let me post links. This is address, just add ".com" news.newshosting.

[OneCD]

I’m with Newshosting too.

My current server addresses are:

• news-us.newshosting.com on port 563 with SSL
• news-de.newshosting.com on port 563 with SSL
• news-nl.newshosting.com on port 563 with SSL
• news-eu.newshosting.com on port 563 with SSL

Can you try one-or-more of these?

[amigaman]

I tried them all with ssl and 563 for port. No luck. Odd why it worked fine for so long. I made no changes to it. Immediately comes back with "Invalid server address" when i test server. Thanks for your response.

[OneCD]

Immediately comes back with "Invalid server address" when i test server.

Hmm, maybe a DNS issue?

Code: Select all

$ nslookup news-eu.newshosting.com
Server:         10.0.0.1
Address:        10.0.0.1#53

Non-authoritative answer:
news-eu.newshosting.com canonical name = news.ams.newshosting.com.
Name:   news.ams.newshosting.com
Address: 81.171.92.224
Name:   news.ams.newshosting.com
Address: 81.171.92.238

Can you try this one (without SSL) as your server address? It's an IP for the EU server: 81.171.92.238 on port 119

[amigaman]

Got this [Errno 10061] [WinError 10013] An attempt was made to access a socket in a way forbidden by its access permissions

[OneCD]

Sorry, I’m not a Windows user so I can’t help there. It might be your Windows firewall settings.

Maybe someone else can advise?

[sander]

Yes, probably firewall on Windows.

Windows, so always Reboot & Try Again.

Small change, but worth a shot:

After the Windows reboot: In SABnzbd's upper right corner, click on the wrench symbol ("Status and interface options"), then click on first tab Status, and there click on the Refresh Arrow. What is the output of the upper half, so IP addresses and DNS? If you post the output, because of privacy, change the *first* bytes of the IPv4 address.

[amigaman]

Local IPv4 address **.*.0.2
Public IPv4 address Connection failed!
IPv6 address None
Nameserver / DNS Lookup OK

[sander]

Local IPv4 address **.*.0.2
Public IPv4 address Connection failed!
IPv6 address None
Nameserver / DNS Lookup OK

"Public IPv4 address Connection failed!" ... that is bad: no access to Internet. Again signal it's a firewall blocking connections. Solve that.

[amigaman]

I am able to connect with NZBget. If the firewall is blocking that address would I still be able to connect with NZBgt?

[safihre]

You probably didn't allow SABnzbd when Windows gave you the popup the first time you started it.. SABnzbd just isn't allowed to make an outside connection.

In the Windows start menu, just type Firewall. It will bring you to the configuration page to allow an application through the firewall. Add SABnzbd.

[amigaman]

I have a total of 18 instances of SABnzb showing and all have the private box checked to allow thru.

[safihre]

So maybe your current network is someone switched to public?