Strange download and post process issues

GTunney · Post by **GTunney** » January 25th, 2017, 4:39 pm

Hi All,

I have been having some strange issues with a particular download, all my friends are able to download the same item absolutely fine yet I run into issues. I have tried several usenet downloaders ranging from Astraweb to various Highwinds providers and all have the same effect. I have friends who are using the same provider and same EU servers as me yet there movie downloads fine.

It has me baffled as to why the thing isn't just downloading.

If i don't have couch doing the post processing the movie downloads but fails with the below

Code: Select all

NameTrolls.2016.1080p.BluRay.x264-SPARKS
Completed25/01/2017 21:19
StatusFailed
Size5.1 GB
CategoryDefault
Path/share/CACHEDEV1_DATA/Download/Incomplete/Trolls.2016.1080p.BluRay.x264-SPARKS
Sourcehttps://nzb.su/getnzb/2214aaff290a398f99b3357f9634f8c3&i=102408&r=api removed
DownloadDownloaded in 11 mins 6 seconds at an average of 7.8 MB/s
Age: 18h
ServersNL Ninja=5.1 GB
Repair[165085-Proof] Verified in 0 seconds, all files correct
[165085] Repair failed, not enough repair blocks (1437 short)
[165085-Subs] Repair failed, not enough repair blocks (6 short)
[165085-Sample] Repair failed, not enough repair blocks (87 short)

If I click retry the movie then completes as below, which is strange as it failed at first.

Code: Select all

NameTrolls.2016.1080p.BluRay.x264-SPARKS
Completed25/01/2017 21:21
StatusCompleted
Size835 B
CategoryDefault
Path/share/Download/Trolls.2016.1080p.BluRay.x264-SPARKS
Sourcehttps://nzb.su/getnzb/2214aaff290a398f99b3357f9634f8c3&i=102408&r=api removed
DownloadDownloaded in 0 seconds at an average of 46 KB/s
Age: 18h
ServersNL Ninja=835 B
RepairTrying RAR-based verification
Trying SFV verification
Some files failed to verify against "165085.sfv" (More)
Unpack[165085] Unpacked 1 files/folders in 46 seconds
[165085-Subs] Unpacked 2 files/folders in 0 seconds
[trolls.2016.1080p.bluray.x264-sparks] Unpacked 1 files/folders in 0 seconds

If i use nzbtomedia and let couch do post processing it fails with the below post process log.
http://pastebin.com/Qmav1cba

Post by **safihre** » January 26th, 2017, 1:54 am

What par2 are you using? It looks like a non standard one (if you're on Ubuntu, use the PPA one) or a new version.
Probably in the log you will see that par2 complains about 'fileX is out of basepath' and thus it ignores all the files even though they are perfectly fine.
I implemented a fix for this in 1.2.1. In the mean time it should also work if you use a version of par2cmdline < 0.6.14

GTunney · Post by **GTunney** » January 26th, 2017, 2:25 am

safihre wrote:What par2 are you using? It looks like a non standard one (if you're on Ubuntu, use the PPA one) or a new version.
Probably in the log you will see that par2 complains about 'fileX is out of basepath' and thus it ignores all the files even though they are perfectly fine.
I implemented a fix for this in 1.2.1. In the mean time it should also work if you use a version of par2cmdline < 0.6.14

Hi Safihre,

It's Qoolboxs package for QNAP. I believe par2 is embedded in the sab install but I'll double check with Stephane. If it's not embedded would the below package work? (Also made by Qoolbox)

https://forum.qnap.com/viewtopic.php?f=320&t=124821

GTunney · Post by **GTunney** » January 26th, 2017, 3:57 am

Apologies for the double post but it looks like I've managed to resolve this by using -N switch in par2 as mentioned in the wiki.

Post by **safihre** » January 26th, 2017, 4:18 am

This -N should be added automatically, unless you have other par2 parameters specified.

GTunney · Post by **GTunney** » January 26th, 2017, 4:22 am

No I don't have any other parameters added, the field was blank until I input the -N

After putting that in it works absolutely fine.

Post by **safihre** » January 26th, 2017, 4:42 am

Strange, it should do this on it's own.

Post by **safihre** » January 26th, 2017, 6:01 am

You didn't happen to have +Debug logging turned on before? If so, could you send me the log at safihre@sabnzbd.org? Then we can check if the automatic detection failed.

GTunney · Post by **GTunney** » January 26th, 2017, 6:24 am

safihre wrote:You didn't happen to have +Debug logging turned on before? If so, could you send me the log at safihre@sabnzbd.org? Then we can check if the automatic detection failed.

I didn't no, but i'm more than happy to download again with debugging on if you like?

Do you want me to remove the -N switch, clear logs, restart then download?

GTunney · Post by **GTunney** » February 8th, 2017, 3:24 am

I think this issue has returned as I'm getting failures again for films which are working for friends with exact same providers.

Is this the same issue as originally posted? I've still got the -N swtich active.

Code: Select all

06:40:28] [INFO]::MAIN: Loading config from [/share/CACHEDEV1_DATA/.qpkg/QSabNZBdPlus/SAB_CONFIG/nzbToMedia/autoProcessMedia.cfg]
[06:40:28] [INFO]::MAIN: Checking database structure...
[06:40:29] [INFO]::MAIN: Checking if git needs an update
[06:40:29] [ERROR]::MAIN: Unable to contact github, can't check for update
[06:40:29] [INFO]::MAIN: No update needed
[06:40:29] [INFO]::MAIN: nzbToMedia Version:80c8ad58523ab99825c02f3855f9bd3dc9945d57 Branch:master (Linux 4.2.8)
[06:40:29] [WARNING]::MAIN: Failed to locate ffprobe. Video corruption detection disabled!
[06:40:29] [WARNING]::MAIN: Install ffmpeg with x264 support to enable this feature  ...
[06:40:29] [INFO]::MAIN: #########################################################
[06:40:29] [INFO]::MAIN: ## ..::[nzbToMedia.pyc]::.. ##
[06:40:29] [INFO]::MAIN: #########################################################
[06:40:29] [INFO]::MAIN: Script triggered from SABnzbd
[06:40:29] [INFO]::MAIN: Auto-detected SECTION:CouchPotato
[06:40:30] [INFO]::MAIN: Calling CouchPotato:movie to post-process:Hacksaw.Ridge.2016.1080p.BluRay.x264-SPARKS.cp(tt2119532).nzb
[06:40:30] [INFO]::MAIN: Attemping imdbID lookup for Hacksaw.Ridge.2016.1080p.BluRay.x264-SPARKS.cp(tt2119532).nzb
[06:40:30] [INFO]::MAIN: Searching folder and file names for imdbID ...
[06:40:30] [INFO]::MAIN: Found imdbID [tt2119532]
[06:40:30] [WARNING]::COUCHPOTATO: No media files found in directory /share/Download/Movies/Hacksaw.Ridge.2016.1080p.BluRay.x264-SPARKS.cp(tt2119532). Processing this as a failed download
[06:40:30] [POSTPROCESS]::COUCHPOTATO: FAILED DOWNLOAD DETECTED FOR Hacksaw.Ridge.2016.1080p.BluRay.x264-SPARKS.cp(tt2119532).nzb
[06:40:30] [POSTPROCESS]::COUCHPOTATO: Deleting failed files and folder /share/Download/Movies/Hacksaw.Ridge.2016.1080p.BluRay.x264-SPARKS.cp(tt2119532)
[06:40:30] [INFO]::MAIN: Deleting /share/Download/Movies/Hacksaw.Ridge.2016.1080p.BluRay.x264-SPARKS.cp(tt2119532)
[06:40:31] [POSTPROCESS]::COUCHPOTATO: Setting failed release Hacksaw.Ridge.2016.1080p.BluRay.x264-SPARKS.cp(tt2119532).nzb to ignored ...
[06:40:31] [POSTPROCESS]::COUCHPOTATO: SUCCESS: Hacksaw.Ridge.2016.1080p.BluRay.x264-SPARKS.cp(tt2119532).nzb has been set to ignored ...
[06:40:31] [POSTPROCESS]::COUCHPOTATO: Trying to snatch the next highest ranked release.
[06:40:32] [POSTPROCESS]::COUCHPOTATO: SUCCESS: Snatched the next highest release ...
[06:40:32] [INFO]::CLEANDIR: Directory /share/Download/Movies/Hacksaw.Ridge.2016.1080p.BluRay.x264-SPARKS.cp(tt2119532) has been processed and removed ...
[06:40:32] [INFO]::MAIN: The /share/CACHEDEV1_DATA/.qpkg/QSabNZBdPlus/SAB_CONFIG/nzbToMedia/nzbToCouchPotato.py script completed successfully.
CouchPotato: Successfully snatched next highest release!

Code: Select all

NameHacksaw.Ridge.2016.1080p.BluRay.x264-SPARKS.cp(tt2119532)
Completed08/02/2017 05:42
StatusCompleted
Size11.3 GB
Categorymovie
Path/share/Download/Movies/Hacksaw.Ridge.2016.1080p.BluRay.x264-SPARKS.cp(tt2119532)
SourceHacksaw.Ridge.2016.1080p.BluRay.x264-SPARKS.cp(tt2119532).nzb
DownloadDownloaded in 24 mins 51 seconds at an average of 7.8 MB/s
Age: 4h
ServersEU Astra=11.3 GB
Repair[165468-Proof] Repaired in 0 seconds
[165468-Sample] Repair failed, not enough repair blocks (108 short)
Trying RAR-based verification 
Trying SFV verification
Some files failed to verify against "165468-Subs.sfv"
hacksaw.ridge.2016.1080p.bluray.x264-sparks.subs.rar
RAR files verified successfully
Trying RAR-based verification
Trying SFV verification
Some files failed to verify against "165468.sfv"
hacksaw.ridge.2016.1080p.bluray.x264-sparks.r00
hacksaw.ridge.2016.1080p.bluray.x264-sparks.r01
hacksaw.ridge.2016.1080p.bluray.x264-sparks.r02
hacksaw.ridge.2016.1080p.bluray.x264-sparks.r03
hacksaw.ridge.2016.1080p.bluray.x264-sparks.r04
hacksaw.ridge.2016.1080p.bluray.x264-sparks.r05
hacksaw.ridge.2016.1080p.bluray.x264-sparks.r06
hacksaw.ridge.2016.1080p.bluray.x264-sparks.r07
hacksaw.ridge.2016.1080p.bluray.x264-sparks.r08
hacksaw.ridge.2016.1080p.bluray.x264-sparks.r09
hacksaw.ridge.2016.1080p.bluray.x264-sparks.r10
hacksaw.ridge.2016.1080p.bluray.x264-sparks.r11
hacksaw.ridge.2016.1080p.bluray.x264-sparks.r12
hacksaw.ridge.2016.1080p.bluray.x264-sparks.r13
hacksaw.ridge.2016.1080p.bluray.x264-sparks.r14
hacksaw.ridge.2016.1080p.bluray.x264-sparks.r15
hacksaw.ridge.2016.1080p.bluray.x264-sparks.r16
hacksaw.ridge.2016.1080p.bluray.x264-sparks.r17
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hacksaw.ridge.2016.1080p.bluray.x264-sparks.r62
hacksaw.ridge.2016.1080p.bluray.x264-sparks.r63
hacksaw.ridge.2016.1080p.bluray.x264-sparks.r64
hacksaw.ridge.2016.1080p.bluray.x264-sparks.r65
hacksaw.ridge.2016.1080p.bluray.x264-sparks.r66
hacksaw.ridge.2016.1080p.bluray.x264-sparks.r67
hacksaw.ridge.2016.1080p.bluray.x264-sparks.r68
hacksaw.ridge.2016.1080p.bluray.x264-sparks.r69
hacksaw.ridge.2016.1080p.bluray.x264-sparks.rar
RAR files verified successfully
Unpack[165468-Subs] Unpacked 2 files/folders in 0 seconds
[165468][???] Corrupt RAR file
ScriptCouchPotato: Successfully snatched next highest release! (More)

Post by **safihre** » February 8th, 2017, 4:04 am

Was +Debug on?
If so: can you send the logs again to safihre@sabnzbd.org?

GTunney · Post by **GTunney** » February 8th, 2017, 4:09 am

safihre wrote:Was +Debug on?
If so: can you send the logs again to safihre@sabnzbd.org?

Yes it was, will grab the log now and send accross.

Post by **safihre** » February 8th, 2017, 4:58 am

In his new version of par2, there is the 'basepath' issue which SAB 1.2.1 detects and handles. But not 1.2.0.

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