Sabnzbd doesn't work anymore

[superpaulie]

My sabnzbd doesn't work anymore for unknown reason.

Uninstall , reboot and reinstall doesn't work. Also the latest version won't help to install.
I was using 0.4.5 and upgrade to 0.4.6

When I start Sabnzbd I get direct the error J:\sabnzbd\sabnzbd.exe.log

Traceback (most recent call last):
  File "SABnzbd.py", line 809, in
  File "SABnzbd.py", line 416, in main
  File "platform.pyo", line 1198, in platform
  File "platform.pyo", line 967, in uname
  File "platform.pyo", line 401, in _syscmd_ver
  File "platform.pyo", line 356, in popen
pywintypes.error: (2, 'CreateProcess', 'Het systeem kan het opgegeven bestand niet vinden.')

I don't know what I must do to get it repair. Last thing is to reinstall my whole windows version.

Does anyone has got the same or having suggestions.

Thnx.

Paul.

[switch]

Looks like the command platform.platform() failed for some reason. I'll look into this further but it isn't the fault of something we have coded.

Edit: What version of windows do you have installed, and what service pack?
Edit2: do this: start>run>cmd and enter: ver
type the response here

[Pharmine]

Don't know if you use AVG Aniti virus, but i had an problem also yesterday with sab(latest vers, webui dind't come up), when i uninstalled avg, sab worked.

question: can i know install avg again or do i have to install an other antivirus?

[shypike]

Some virus scanner like to interfere with programs that listen to incoming ports.
You need to tell AVG that it's OK that SABnzbd listens on it's port.

[Pharmine]

Some virus scanner like to interfere with programs that listen to incoming ports.
You need to tell AVG that it's OK that SABnzbd listens on it's port.

Can you tell me how to do that?

[shypike]

I'm not familiar with AVG.
Check their documentation and/or website.
Supposing you are using their firewall part also:
http://www.avg.com/support#tba6