Web Interface - can't connect ...

[tcichowicz]

Strange thing is going on ... never had this problem before.

I'm running version 1.0 - SABNZBD has been flawless on my system. This morning I noticed that I can't connect either from the local machine (Windows 7) nor from any other PC on the network, or via outside my LAN.

it's appears to be running, the log seems to be normal ..

Code: Select all

2016-04-18 07:19:39,855::INFO::[SABnzbd:1243] --------------------------------
2016-04-18 07:19:39,855::INFO::[SABnzbd:1244] SABnzbd.exe-1.0.0 (rev=a58bb385f57d0c5c8a92b7e3ea082d776363767e (not committed))
2016-04-18 07:19:39,855::INFO::[SABnzbd:1245] Full executable path = C:\Program Files (x86)\SABnzbd\SABnzbd.exe
2016-04-18 07:19:39,858::INFO::[SABnzbd:1253] Platform=Windows-7-6.1.7601-SP1 (=Vista+ x64) Class=nt
2016-04-18 07:19:39,858::INFO::[SABnzbd:1258] Python-version = 2.7.11 (v2.7.11:6d1b6a68f775, Dec  5 2015, 20:32:19) [MSC v.1500 32 bit (Intel)]
2016-04-18 07:19:39,858::INFO::[SABnzbd:1259] Arguments = "C:\Program Files (x86)\SABnzbd\SABnzbd.exe"
2016-04-18 07:19:39,858::INFO::[SABnzbd:1304] Read INI file C:\Users\tomc\AppData\Local\sabnzbd\sabnzbd.ini
2016-04-18 07:19:39,887::INFO::[__init__:965] Loading data for rss_data.sab from C:\Users\tomc\AppData\Local\sabnzbd\admin\rss_data.sab
2016-04-18 07:19:39,908::INFO::[__init__:965] Loading data for totals10.sab from C:\Users\tomc\AppData\Local\sabnzbd\admin\totals10.sab
2016-04-18 07:19:39,911::INFO::[postproc:89] Loading postproc queue
2016-04-18 07:19:39,911::INFO::[__init__:965] Loading data for postproc2.sab from C:\Users\tomc\AppData\Local\sabnzbd\admin\postproc2.sab
2016-04-18 07:19:39,913::INFO::[__init__:965] Loading data for queue10.sab from C:\Users\tomc\AppData\Local\sabnzbd\admin\queue10.sab
2016-04-18 07:19:39,914::INFO::[__init__:965] Loading data for watched_data2.sab from C:\Users\tomc\AppData\Local\sabnzbd\admin\watched_data2.sab
2016-04-18 07:19:39,915::INFO::[__init__:965] Loading data for Rating.sab from C:\Users\tomc\AppData\Local\sabnzbd\admin\Rating.sab
2016-04-18 07:19:39,940::INFO::[scheduler:190] Setting schedule for midnight BPS reset
2016-04-18 07:19:39,941::INFO::[downloader:241] Resuming
2016-04-18 07:19:39,941::INFO::[__init__:349] All processes started
2016-04-18 07:19:39,941::INFO::[SABnzbd:355] Web dir is C:\Program Files (x86)\SABnzbd\interfaces\Glitter
2016-04-18 07:19:39,943::INFO::[SABnzbd:355] Web dir is C:\Program Files (x86)\SABnzbd\interfaces\Config
2016-04-18 07:19:39,983::INFO::[SABnzbd:483] _yenc module... found!
2016-04-18 07:19:39,983::INFO::[SABnzbd:491] par2 binary... found (C:\Program Files (x86)\SABnzbd\win\par2\x64\par2.exe)
2016-04-18 07:19:39,984::INFO::[SABnzbd:496] par2-classic binary... found (C:\Program Files (x86)\SABnzbd\win\par2\par2-classic.exe)
2016-04-18 07:19:39,984::INFO::[SABnzbd:499] UNRAR binary... found (C:\Program Files (x86)\SABnzbd\win\unrar\x64\UnRAR.exe)
2016-04-18 07:19:39,984::INFO::[SABnzbd:505] unzip binary... found (C:\Program Files (x86)\SABnzbd\win\unzip\unzip.exe)
2016-04-18 07:19:39,984::INFO::[SABnzbd:511] 7za binary... found (C:\Program Files (x86)\SABnzbd\win\7zip\7za.exe)
2016-04-18 07:19:39,984::INFO::[SABnzbd:527] pyOpenSSL... found (True)
2016-04-18 07:19:39,984::INFO::[SABnzbd:1367] SSL version OpenSSL 1.0.1q 3 Dec 2015
2016-04-18 07:19:39,986::INFO::[SABnzbd:1368] pyOpenSSL version 0.13.12
2016-04-18 07:19:39,986::INFO::[SABnzbd:1369] SSL potentially supported protocols ['SSLv2', 'SSLv23', 'SSLv3', 'TLSv1', 'TLSv1_1', 'TLSv1_2']
2016-04-18 07:19:39,986::INFO::[SABnzbd:1370] SSL actually supported protocols ['t12', 't11', 't1', 'v23', 'v3', 'v2']
2016-04-18 07:19:39,987::INFO::[SABnzbd:1516] Starting web-interface on 0.0.0.0:8080
2016-04-18 07:19:41,986::INFO::[_cplogging:216] [18/Apr/2016:07:19:41] ENGINE Bus STARTING
2016-04-18 07:19:41,993::INFO::[_cplogging:216] [18/Apr/2016:07:19:41] ENGINE Started monitor thread '_TimeoutMonitor'.
2016-04-18 07:19:42,197::INFO::[_cplogging:216] [18/Apr/2016:07:19:42] ENGINE Serving on http://0.0.0.0:8080
2016-04-18 07:19:42,197::INFO::[_cplogging:216] [18/Apr/2016:07:19:42] ENGINE Bus STARTED
2016-04-18 07:19:43,467::INFO::[SABnzbd:1588] Starting SABnzbd.exe-1.0.0
2016-04-18 07:19:43,470::INFO::[dirscanner:302] Dirscanner starting up
2016-04-18 07:19:43,473::INFO::[urlgrabber:69] URLGrabber starting up
2016-04-18 07:19:54,940::INFO::[rss:570] Starting scheduled RSS read-out for "DOGnzb Bookmarks"
2016-04-18 07:19:55,355::INFO::[rss:400] RSS Feed https://dognzb.cr/rss.cfm?r=96b35bdafebfdee53fdf9357090265b4&t=9000 was empty
2016-04-18 07:20:10,357::INFO::[rss:570] Starting scheduled RSS read-out for "OZNzb"
2016-04-18 07:20:10,358::INFO::[rss:396] Failed to retrieve RSS from /rss?t=0&dl=1&i=111880&r=a120f14af0d04fa689be6eb697f00f4c: <unknown>:2:0: not well-formed (invalid token)
2016-04-18 07:20:25,358::INFO::[rss:570] Starting scheduled RSS read-out for "NBZgeek Cart"
2016-04-18 07:20:26,812::INFO::[rss:400] RSS Feed https://01100111011001010110010101101011.info/rss?t=-2&dl=1&i=70202&r=800e45bf6b960b05d4e89ece67d8e589&del=1 was empty
2016-04-18 07:20:41,815::INFO::[rss:570] Starting scheduled RSS read-out for "OnBase cart"
2016-04-18 07:20:43,062::INFO::[rss:400] RSS Feed https://www.oznzb.com/rss?t=-2&dl=1&i=111880&r=a120f14af0d04fa689be6eb697f00f4c&del=1 was empty
2016-04-18 07:20:58,062::INFO::[rss:570] Starting scheduled RSS read-out for "OZNzb Cart"
2016-04-18 07:20:59,186::INFO::[rss:400] RSS Feed https://www.oznzb.com/rss?t=-2&dl=1&i=111880&r=a120f14af0d04fa689be6eb697f00f4c&del=1 was empty
2016-04-18 07:21:04,798::INFO::[panic:270] Launching browser with http://127.0.0.1:8080/sabnzbd
2016-04-18 07:21:14,187::INFO::[rss:570] Starting scheduled RSS read-out for "Daily Show -NBZgeek"
2016-04-18 07:21:31,920::INFO::[__init__:941] Saving data for rss_data.sab in C:\Users\tomc\AppData\Local\sabnzbd\admin\rss_data.sab
2016-04-18 07:21:31,936::INFO::[rss:584] Finished scheduled RSS read-outs

yet I can't connect via the web interface - even my Chrome extension seems happy?

what can I check ?

(edit) I've rebooted, restarted, even ran the setup to re-install nothing has changed.

[sander]

Do you use http://127.0.0.1:8080/sabnzbd in your webbrowser? Did you try differenct webbrowsers? What is the exact message?

[tcichowicz]

yes I tried that address, as well as the actual IP of that box.

it just goes on forever and never connects times out. I never get my username password prompt either...

edit - yes tried 3 different PCs as well as the local machine

edit 2 - the log file shows this entry :

2016-04-18 10:06:19,367::INFO::[panic:270] Launching browser with http://127.0.0.1:8080/sabnzbd

[shypike]

Do you have some other software firewall than the standard Windows firewall installed?

[tcichowicz]

no;

however I just realized what may be causing the trouble... my Synology DS - has faulted and is no longer accessible to SABNZBD -- it states that the hard disks are not found. Most if not ALL of my directory/folders point to that NAS in my configuration.

Would that be causing my trouble? if so can I edit the .ini file to change the path info to get SABNZBD back up so I can reconfigure it?

[shypike]

Yes, you can edit the INI filed directly, as long as SABnzbd isn't running.