Failed to start: "cannot find 'preload_queue' "

[navyblueyes]

Ladies and gentlemen,

This is my first post. Been running sabnzbd for almost a year thanks to the wonderful advice from these boards.

I recently restarted my computer and noticed the sabnzbd was not running. I started it and checked the browser. Got my first error message.

Traceback (most recent call last):
File "/usr/share/sabnzbdplus/cherrypy/_cprequest.py", line 670, in respond
response.body = self.handler()
File "/usr/share/sabnzbdplus/cherrypy/lib/encoding.py", line 217, in __call__
self.body = self.oldhandler(*args, **kwargs)
File "/usr/share/sabnzbdplus/cherrypy/_cpdispatch.py", line 61, in __call__
return self.callable(*self.args, **self.kwargs)
File "/usr/share/sabnzbdplus/sabnzbd/interface.py", line 313, in index
return template.respond()
File "_usr_share_sabnzbdplus_interfaces_Glitter_templates_main_tmpl.py", line 175, in respond
NotFound: cannot find 'preload_queue'

I have no idea what this means. Tried reinstalling, but didn't work. Tried restarting. No good.

ANy advice would help.

Thank you for your consideration.

[navyblueyes]

Tried to uninstall/reinstall using AToMic-ToolKit.

The reinstall had the following error:

sed: can't read /etc/default/sabnzbdplus: No such file or directory
Replacing username in default failed.

the entire log is as follows:

AtoMiC SABnzbd Installer Script

--->SABnzbd installation will start soon. Please read the following carefully.
1. The script has been confirmed to work on Ubuntu variants, Mint, and Ubuntu Server.
2. While several testing runs identified no known issues, www.htpcBeginner.com or the authors cannot be held accountable for any problems that might occur due to the script.
3. If you did not run this script with sudo, you maybe asked for your root password during installation.
4. By proceeding you authorize this script to install any relevant packages required to install and configure SABnzbd.
5. Best used on a clean system (with no previous SABnzbd install) or after complete removal of previous SABnzbd installation.

Type y/Y and press [ENTER] to AGREE and continue with the installation or any other key to exit: y

Type the username of the user you want to run SABnzbd as and press [ENTER]. Typically, this is your system login name (IMPORTANT! Ensure correct spelling and case): mink

--->Adding SABnzbd repository...
SABnzbd PPA repository already exists...

--->Refreshing packages list again...
Ign cdrom://Ubuntu 14.04.3 LTS _Trusty Tahr_ - Beta amd64 (20150805) trusty InRelease
Ign cdrom://Ubuntu 14.04.3 LTS _Trusty Tahr_ - Beta amd64 (20150805) trusty Release.gpg
Ign cdrom://Ubuntu 14.04.3 LTS _Trusty Tahr_ - Beta amd64 (20150805) trusty Release
Err cdrom://Ubuntu 14.04.3 LTS _Trusty Tahr_ - Beta amd64 (20150805) trusty/main amd64 Packages
Please use apt-cdrom to make this CD-ROM recognized by APT. apt-get update cannot be used to add new CD-ROMs
Err cdrom://Ubuntu 14.04.3 LTS _Trusty Tahr_ - Beta amd64 (20150805) trusty/restricted amd64 Packages
Please use apt-cdrom to make this CD-ROM recognized by APT. apt-get update cannot be used to add new CD-ROMs
Err cdrom://Ubuntu 14.04.3 LTS _Trusty Tahr_ - Beta amd64 (20150805) trusty/main i386 Packages
Please use apt-cdrom to make this CD-ROM recognized by APT. apt-get update cannot be used to add new CD-ROMs
Err cdrom://Ubuntu 14.04.3 LTS _Trusty Tahr_ - Beta amd64 (20150805) trusty/restricted i386 Packages
Please use apt-cdrom to make this CD-ROM recognized by APT. apt-get update cannot be used to add new CD-ROMs
Ign cdrom://Ubuntu 14.04.3 LTS _Trusty Tahr_ - Beta amd64 (20150805) trusty/main Translation-en_US
Ign cdrom://Ubuntu 14.04.3 LTS _Trusty Tahr_ - Beta amd64 (20150805) trusty/main Translation-en
Ign cdrom://Ubuntu 14.04.3 LTS _Trusty Tahr_ - Beta amd64 (20150805) trusty/restricted Translation-en_US
Ign cdrom://Ubuntu 14.04.3 LTS _Trusty Tahr_ - Beta amd64 (20150805) trusty/restricted Translation-en
Ign http://dl.google.com stable InRelease
Ign http://us.archive.ubuntu.com trusty InRelease
Hit http://dl.google.com stable Release.gpg
Ign http://archive.canonical.com trusty InRelease
Hit http://security.ubuntu.com trusty-security InRelease
Ign http://extras.ubuntu.com trusty InRelease
Ign http://ppa.launchpad.net trusty InRelease
Hit http://us.archive.ubuntu.com trusty-updates InRelease
Hit http://dl.google.com stable Release
Hit http://us.archive.ubuntu.com trusty-backports InRelease
Hit http://dl.google.com stable/main amd64 Packages
Hit http://archive.canonical.com trusty Release.gpg
Hit http://security.ubuntu.com trusty-security/main Sources
Hit http://extras.ubuntu.com trusty Release.gpg
Ign http://ppa.launchpad.net trusty InRelease
Hit http://us.archive.ubuntu.com trusty-proposed InRelease
Hit http://dl.google.com stable/main i386 Packages
Hit http://archive.canonical.com trusty Release
Hit http://us.archive.ubuntu.com trusty Release.gpg
Hit http://security.ubuntu.com trusty-security/restricted Sources
Hit http://extras.ubuntu.com trusty Release
Hit http://ppa.launchpad.net trusty InRelease
Hit http://us.archive.ubuntu.com trusty-updates/main Sources
Hit http://archive.canonical.com trusty/partner Sources
Hit http://security.ubuntu.com trusty-security/universe Sources
Hit http://us.archive.ubuntu.com trusty-updates/restricted Sources
Hit http://extras.ubuntu.com trusty/main Sources
Hit http://ppa.launchpad.net trusty InRelease
Hit http://us.archive.ubuntu.com trusty-updates/universe Sources
Hit http://archive.canonical.com trusty/partner amd64 Packages
Hit http://security.ubuntu.com trusty-security/multiverse Sources
Hit http://us.archive.ubuntu.com trusty-updates/multiverse Sources
Hit http://extras.ubuntu.com trusty/main amd64 Packages
Ign http://ppa.launchpad.net trusty InRelease
Ign https://private-ppa.launchpad.net trusty InRelease
Hit http://us.archive.ubuntu.com trusty-updates/main amd64 Packages
Hit http://archive.canonical.com trusty/partner i386 Packages
Hit http://security.ubuntu.com trusty-security/main amd64 Packages
Hit http://extras.ubuntu.com trusty/main i386 Packages
Hit http://ppa.launchpad.net trusty InRelease
Hit http://us.archive.ubuntu.com trusty-updates/restricted amd64 Packages
Hit https://private-ppa.launchpad.net trusty Release.gpg
Hit http://archive.canonical.com trusty/partner Translation-en
Hit http://security.ubuntu.com trusty-security/restricted amd64 Packages
Hit http://us.archive.ubuntu.com trusty-updates/universe amd64 Packages
Hit http://ppa.launchpad.net trusty Release.gpg
Hit https://private-ppa.launchpad.net trusty Release
Hit http://us.archive.ubuntu.com trusty-updates/multiverse amd64 Packages
Hit http://security.ubuntu.com trusty-security/universe amd64 Packages
Ign http://dl.google.com stable/main Translation-en_US
Hit http://ppa.launchpad.net trusty Release.gpg
Hit http://us.archive.ubuntu.com trusty-updates/main i386 Packages
Ign http://dl.google.com stable/main Translation-en
Hit https://private-ppa.launchpad.net trusty/main amd64 Packages
Hit http://security.ubuntu.com trusty-security/multiverse amd64 Packages
Hit http://us.archive.ubuntu.com trusty-updates/restricted i386 Packages
Hit http://ppa.launchpad.net trusty/main amd64 Packages
Hit http://security.ubuntu.com trusty-security/main i386 Packages
Hit http://us.archive.ubuntu.com trusty-updates/universe i386 Packages
Hit https://private-ppa.launchpad.net trusty/main i386 Packages
Hit http://ppa.launchpad.net trusty/main i386 Packages
Hit http://us.archive.ubuntu.com trusty-updates/multiverse i386 Packages
Hit http://security.ubuntu.com trusty-security/restricted i386 Packages
Hit http://us.archive.ubuntu.com trusty-updates/main Translation-en
Hit http://ppa.launchpad.net trusty/main Translation-en
Hit http://security.ubuntu.com trusty-security/universe i386 Packages
Hit http://ppa.launchpad.net trusty/main amd64 Packages
Hit http://security.ubuntu.com trusty-security/multiverse i386 Packages
Hit http://us.archive.ubuntu.com trusty-updates/multiverse Translation-en
Hit http://us.archive.ubuntu.com trusty-updates/restricted Translation-en
Hit http://ppa.launchpad.net trusty/main i386 Packages
Hit http://security.ubuntu.com trusty-security/main Translation-en
Hit http://us.archive.ubuntu.com trusty-updates/universe Translation-en
Hit http://ppa.launchpad.net trusty/main Translation-en
Hit http://us.archive.ubuntu.com trusty-backports/main Sources
Hit http://security.ubuntu.com trusty-security/multiverse Translation-en
Ign http://extras.ubuntu.com trusty/main Translation-en_US
Hit http://us.archive.ubuntu.com trusty-backports/restricted Sources
Hit http://ppa.launchpad.net trusty Release.gpg
Hit http://security.ubuntu.com trusty-security/restricted Translation-en
Hit http://us.archive.ubuntu.com trusty-backports/universe Sources
Ign http://extras.ubuntu.com trusty/main Translation-en
Hit http://us.archive.ubuntu.com trusty-backports/multiverse Sources
Hit http://ppa.launchpad.net trusty/main amd64 Packages
Hit http://security.ubuntu.com trusty-security/universe Translation-en
Hit http://us.archive.ubuntu.com trusty-backports/main amd64 Packages
Hit http://ppa.launchpad.net trusty/main i386 Packages
Hit http://us.archive.ubuntu.com trusty-backports/restricted amd64 Packages
Hit http://us.archive.ubuntu.com trusty-backports/universe amd64 Packages
Hit http://ppa.launchpad.net trusty/main Translation-en
Hit http://us.archive.ubuntu.com trusty-backports/multiverse amd64 Packages
Hit http://us.archive.ubuntu.com trusty-backports/main i386 Packages
Hit http://us.archive.ubuntu.com trusty-backports/restricted i386 Packages
Hit http://us.archive.ubuntu.com trusty-backports/universe i386 Packages
Hit http://ppa.launchpad.net trusty Release
Ign https://private-ppa.launchpad.net trusty/main Translation-en_US
Hit http://us.archive.ubuntu.com trusty-backports/multiverse i386 Packages
Hit http://us.archive.ubuntu.com trusty-backports/main Translation-en
Hit http://ppa.launchpad.net trusty Release
Hit http://us.archive.ubuntu.com trusty-backports/multiverse Translation-en
Ign https://private-ppa.launchpad.net trusty/main Translation-en
Hit http://ppa.launchpad.net trusty Release
Hit http://ppa.launchpad.net trusty/main amd64 Packages
Hit http://us.archive.ubuntu.com trusty-backports/restricted Translation-en
Hit http://us.archive.ubuntu.com trusty-backports/universe Translation-en
Hit http://ppa.launchpad.net trusty/main i386 Packages
Hit http://us.archive.ubuntu.com trusty-proposed/restricted amd64 Packages
Hit http://us.archive.ubuntu.com trusty-proposed/universe amd64 Packages
Hit http://ppa.launchpad.net trusty/main Translation-en
Hit http://us.archive.ubuntu.com trusty-proposed/multiverse amd64 Packages
Hit http://ppa.launchpad.net trusty/main amd64 Packages
Hit http://us.archive.ubuntu.com trusty-proposed/main amd64 Packages
Hit http://us.archive.ubuntu.com trusty-proposed/restricted i386 Packages
Hit http://ppa.launchpad.net trusty/main i386 Packages
Hit http://us.archive.ubuntu.com trusty-proposed/universe i386 Packages
Hit http://us.archive.ubuntu.com trusty-proposed/multiverse i386 Packages
Hit http://ppa.launchpad.net trusty/main Translation-en
Hit http://us.archive.ubuntu.com trusty-proposed/main i386 Packages
Hit http://ppa.launchpad.net trusty/main amd64 Packages
Hit http://us.archive.ubuntu.com trusty-proposed/main Translation-en
Hit http://us.archive.ubuntu.com trusty-proposed/multiverse Translation-en
Hit http://ppa.launchpad.net trusty/main i386 Packages
Hit http://us.archive.ubuntu.com trusty-proposed/restricted Translation-en
Hit http://ppa.launchpad.net trusty/main Translation-en
Hit http://us.archive.ubuntu.com trusty-proposed/universe Translation-en
Hit http://us.archive.ubuntu.com trusty Release
Hit http://us.archive.ubuntu.com trusty/main Sources
Hit http://us.archive.ubuntu.com trusty/restricted Sources
Hit http://us.archive.ubuntu.com trusty/universe Sources
Hit http://us.archive.ubuntu.com trusty/multiverse Sources
Hit http://us.archive.ubuntu.com trusty/main amd64 Packages
Hit http://us.archive.ubuntu.com trusty/restricted amd64 Packages
Hit http://us.archive.ubuntu.com trusty/universe amd64 Packages
Hit http://us.archive.ubuntu.com trusty/multiverse amd64 Packages
Hit http://us.archive.ubuntu.com trusty/main i386 Packages
Hit http://us.archive.ubuntu.com trusty/restricted i386 Packages
Hit http://us.archive.ubuntu.com trusty/universe i386 Packages
Hit http://us.archive.ubuntu.com trusty/multiverse i386 Packages
Hit http://us.archive.ubuntu.com trusty/main Translation-en
Hit http://us.archive.ubuntu.com trusty/multiverse Translation-en
Hit http://us.archive.ubuntu.com trusty/restricted Translation-en
Hit http://us.archive.ubuntu.com trusty/universe Translation-en
Ign http://us.archive.ubuntu.com trusty/main Translation-en_US
Ign http://us.archive.ubuntu.com trusty/multiverse Translation-en_US
Ign http://us.archive.ubuntu.com trusty/restricted Translation-en_US
Ign http://us.archive.ubuntu.com trusty/universe Translation-en_US
W: Failed to fetch cdrom://Ubuntu 14.04.3 LTS _Trusty Tahr_ - Beta amd64 (20150805)/dists/trusty/main/binary-amd64/Packages Please use apt-cdrom to make this CD-ROM recognized by APT. apt-get update cannot be used to add new CD-ROMs

W: Failed to fetch cdrom://Ubuntu 14.04.3 LTS _Trusty Tahr_ - Beta amd64 (20150805)/dists/trusty/restricted/binary-amd64/Packages Please use apt-cdrom to make this CD-ROM recognized by APT. apt-get update cannot be used to add new CD-ROMs

W: Failed to fetch cdrom://Ubuntu 14.04.3 LTS _Trusty Tahr_ - Beta amd64 (20150805)/dists/trusty/main/binary-i386/Packages Please use apt-cdrom to make this CD-ROM recognized by APT. apt-get update cannot be used to add new CD-ROMs

W: Failed to fetch cdrom://Ubuntu 14.04.3 LTS _Trusty Tahr_ - Beta amd64 (20150805)/dists/trusty/restricted/binary-i386/Packages Please use apt-cdrom to make this CD-ROM recognized by APT. apt-get update cannot be used to add new CD-ROMs

E: Some index files failed to download. They have been ignored, or old ones used instead.

--->Installing SABnzbd...
Reading package lists... Done
Building dependency tree
Reading state information... Done
You might want to run 'apt-get -f install' to correct these:
The following packages have unmet dependencies:
sabnzbdplus : Depends: sabnzbdplus-theme-glitter (= 0.8.0~beta6-0ubuntu1~jcfp1~trusty) but it is not going to be installed
Recommends: sabnzbdplus-theme-smpl but it is not going to be installed
Recommends: sabnzbdplus-theme-plush but it is not going to be installed
W: Duplicate sources.list entry http://dl.google.com/linux/chrome/deb/ stable/main amd64 Packages (/var/lib/apt/lists/dl.google.com_linux_chrome_deb_dists_stable_main_binary-amd64_Packages)
W: Duplicate sources.list entry http://dl.google.com/linux/chrome/deb/ stable/main i386 Packages (/var/lib/apt/lists/dl.google.com_linux_chrome_deb_dists_stable_main_binary-i386_Packages)
W: You may want to run apt-get update to correct these problems
E: Unmet dependencies. Try 'apt-get -f install' with no packages (or specify a solution).

--->Making some configuration changes...
sed: can't read /etc/default/sabnzbdplus: No such file or directory
Replacing username in default failed.
mink@mink-desktop:~/AtoMiC-ToolKit$

[safihre]

It seems some files cannot be properly updated.
Can you check that the directory /usr/share/sabnzbdplus is completely gone after the uninstall?
This way I hope it can make a real fresh install.

Try also using the normal guide:
http://wiki.sabnzbd.org/install-ubuntu-repo

So with the command:
sudo apt-get install sabnzbdplus