nzb File getting immediately removed

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sankarms
Newbie
Newbie
Posts: 2
Joined: December 28th, 2015, 10:06 pm

nzb File getting immediately removed

Post by sankarms »

I am running 64-bit windows 10. I have turned off windows defender and windows firewall. I have even added file type AND folder exclusion on windows defender.

I am also running version 0.7.20 of sabnzbd and have setup incomplete, complete and a watch folder. I am using a trial version of the platinum plan on Giganews and http://www.binsearch.info/ to get my nzb files which I download to the watch folder. SABnzbd picks it up in the locahost page but then the file immediately disappears from the hard drive and sab puts it in the history. Here's a copy of the log file:

Code: Select all

2015-12-28 21:56:42,191::INFO::[dirscanner:325] Trying to import J:\Usenet\watched\catch 22 mobi.nzb
2015-12-28 21:56:43,193::INFO::[misc:811] Creating directories: J:\Usenet\incomplete\catch 22 mobi
2015-12-28 21:56:43,197::INFO::[nzbstuff:444] File Joseph_Heller_-_Catch-22__50th_Anniversary_Edition_(epub__mobi).zip (1/1) added to queue
2015-12-28 21:56:43,198::INFO::[__init__:584] Backing up J:\Usenet\incomplete\catch 22 mobi\__ADMIN__\catch 22 mobi.nzb.gz
2015-12-28 21:56:43,201::INFO::[nzbqueue:218] Saving queue
2015-12-28 21:56:43,204::INFO::[__init__:919] Saving data for queue9.sab in C:\Users\Sankar\AppData\Local\sabnzbd\admin\queue9.sab
2015-12-28 21:56:44,709::INFO::[downloader:381] 9@news.giganews.com:563: Initiating connection
2015-12-28 21:56:45,759::INFO::[downloader:577] Connecting 9@news.giganews.com:563 finished
2015-12-28 21:56:45,881::INFO::[__init__:919] Saving data for totals9.sab in C:\Users\Sankar\AppData\Local\sabnzbd\admin\totals9.sab
2015-12-28 21:56:45,881::INFO::[assembler:89] Decoding J:\Usenet\incomplete\catch 22 mobi\Joseph_Heller_-_Catch-22__50th_Anniversary_Edition_(epub__mobi).zip yenc
2015-12-28 21:56:45,885::INFO::[__init__:908] J:\Usenet\incomplete\catch 22 mobi\__ADMIN__\SABnzbd_nzo_hupzy4 removed
2015-12-28 21:56:45,885::INFO::[nzbqueue:218] Saving queue
2015-12-28 21:56:45,885::INFO::[__init__:919] Saving data for queue9.sab in C:\Users\Sankar\AppData\Local\sabnzbd\admin\queue9.sab
2015-12-28 21:56:45,887::INFO::[postproc:85] Saving postproc queue
2015-12-28 21:56:45,887::INFO::[__init__:919] Saving data for postproc1.sab in C:\Users\Sankar\AppData\Local\sabnzbd\admin\postproc1.sab
2015-12-28 21:56:45,888::INFO::[postproc:284] Starting PostProcessing on catch 22 mobi => Repair:True, Unpack:True, Delete:True, Script:None, Cat:*
2015-12-28 21:56:46,388::INFO::[postproc:574] Par2 check starting on catch 22 mobi
2015-12-28 21:56:46,388::INFO::[__init__:874] J:\Usenet\incomplete\catch 22 mobi\__ADMIN__\__verified__ missing
2015-12-28 21:56:46,388::INFO::[postproc:607] No par2 sets for catch 22 mobi
2015-12-28 21:56:46,390::INFO::[postproc:622] Par2 check finished on catch 22 mobi
2015-12-28 21:56:46,391::INFO::[misc:811] Creating directories: J:\Usenet\complete\catch 22 mobi.3
2015-12-28 21:56:46,391::INFO::[postproc:351] Running unpack_magic on catch 22 mobi
2015-12-28 21:56:46,391::INFO::[newsunpack:226] Unzip starting on J:\Usenet\incomplete\catch 22 mobi
2015-12-28 21:56:46,391::INFO::[newsunpack:750] Starting extract on zipfile: J:\Usenet\incomplete\catch 22 mobi\Joseph_Heller_-_Catch-22__50th_Anniversary_Edition_(epub__mobi).zip 
2015-12-28 21:56:46,460::INFO::[newsunpack:771] Deleting J:\Usenet\incomplete\catch 22 mobi\Joseph_Heller_-_Catch-22__50th_Anniversary_Edition_(epub__mobi).zip
2015-12-28 21:56:46,461::INFO::[newsunpack:229] Unzip finished on J:\Usenet\incomplete\catch 22 mobi
2015-12-28 21:56:46,461::INFO::[postproc:353] unpack_magic finished on catch 22 mobi
2015-12-28 21:56:46,878::INFO::[downloader:667] Thread 10@news.giganews.com:563: forcing disconnect
2015-12-28 21:56:46,878::INFO::[downloader:667] Thread 11@news.giganews.com:563: forcing disconnect
2015-12-28 21:56:46,878::INFO::[downloader:667] Thread 12@news.giganews.com:563: forcing disconnect
2015-12-28 21:56:46,878::INFO::[downloader:667] Thread 13@news.giganews.com:563: forcing disconnect
2015-12-28 21:56:46,878::INFO::[downloader:667] Thread 14@news.giganews.com:563: forcing disconnect
2015-12-28 21:56:46,878::INFO::[downloader:667] Thread 15@news.giganews.com:563: forcing disconnect
2015-12-28 21:56:46,878::INFO::[downloader:667] Thread 16@news.giganews.com:563: forcing disconnect
2015-12-28 21:56:46,878::INFO::[downloader:667] Thread 17@news.giganews.com:563: forcing disconnect
2015-12-28 21:56:46,878::INFO::[downloader:667] Thread 18@news.giganews.com:563: forcing disconnect
2015-12-28 21:56:46,880::INFO::[downloader:667] Thread 19@news.giganews.com:563: forcing disconnect
2015-12-28 21:56:46,880::INFO::[downloader:667] Thread 20@news.giganews.com:563: forcing disconnect
2015-12-28 21:56:46,880::INFO::[downloader:667] Thread 21@news.giganews.com:563: forcing disconnect
2015-12-28 21:56:46,880::INFO::[downloader:667] Thread 22@news.giganews.com:563: forcing disconnect
2015-12-28 21:56:46,880::INFO::[downloader:667] Thread 23@news.giganews.com:563: forcing disconnect
2015-12-28 21:56:46,880::INFO::[downloader:667] Thread 24@news.giganews.com:563: forcing disconnect
2015-12-28 21:56:46,880::INFO::[downloader:667] Thread 25@news.giganews.com:563: forcing disconnect
2015-12-28 21:56:46,880::INFO::[downloader:667] Thread 26@news.giganews.com:563: forcing disconnect
2015-12-28 21:56:46,880::INFO::[downloader:667] Thread 27@news.giganews.com:563: forcing disconnect
2015-12-28 21:56:46,880::INFO::[downloader:667] Thread 28@news.giganews.com:563: forcing disconnect
2015-12-28 21:56:46,880::INFO::[downloader:667] Thread 29@news.giganews.com:563: forcing disconnect
2015-12-28 21:56:46,880::INFO::[downloader:667] Thread 30@news.giganews.com:563: forcing disconnect
2015-12-28 21:56:46,880::INFO::[downloader:667] Thread 31@news.giganews.com:563: forcing disconnect
2015-12-28 21:56:46,880::INFO::[downloader:667] Thread 32@news.giganews.com:563: forcing disconnect
2015-12-28 21:56:46,881::INFO::[downloader:667] Thread 33@news.giganews.com:563: forcing disconnect
2015-12-28 21:56:46,881::INFO::[downloader:667] Thread 34@news.giganews.com:563: forcing disconnect
2015-12-28 21:56:46,881::INFO::[downloader:667] Thread 35@news.giganews.com:563: forcing disconnect
2015-12-28 21:56:46,881::INFO::[downloader:667] Thread 36@news.giganews.com:563: forcing disconnect
2015-12-28 21:56:46,881::INFO::[downloader:667] Thread 37@news.giganews.com:563: forcing disconnect
2015-12-28 21:56:46,881::INFO::[downloader:667] Thread 38@news.giganews.com:563: forcing disconnect
2015-12-28 21:56:46,881::INFO::[downloader:667] Thread 39@news.giganews.com:563: forcing disconnect
2015-12-28 21:56:46,881::INFO::[downloader:667] Thread 40@news.giganews.com:563: forcing disconnect
2015-12-28 21:56:46,881::INFO::[downloader:667] Thread 41@news.giganews.com:563: forcing disconnect
2015-12-28 21:56:46,881::INFO::[downloader:667] Thread 42@news.giganews.com:563: forcing disconnect
2015-12-28 21:56:46,881::INFO::[downloader:667] Thread 43@news.giganews.com:563: forcing disconnect
2015-12-28 21:56:46,881::INFO::[downloader:667] Thread 44@news.giganews.com:563: forcing disconnect
2015-12-28 21:56:46,881::INFO::[downloader:667] Thread 45@news.giganews.com:563: forcing disconnect
2015-12-28 21:56:46,881::INFO::[downloader:667] Thread 46@news.giganews.com:563: forcing disconnect
2015-12-28 21:56:46,881::INFO::[downloader:667] Thread 47@news.giganews.com:563: forcing disconnect
2015-12-28 21:56:46,881::INFO::[downloader:667] Thread 48@news.giganews.com:563: forcing disconnect
2015-12-28 21:56:46,881::INFO::[downloader:667] Thread 49@news.giganews.com:563: forcing disconnect
2015-12-28 21:56:46,881::INFO::[downloader:667] Thread 50@news.giganews.com:563: forcing disconnect
2015-12-28 21:56:46,881::INFO::[downloader:667] Thread 1@news.giganews.com:563: forcing disconnect
2015-12-28 21:56:46,881::INFO::[downloader:667] Thread 2@news.giganews.com:563: forcing disconnect
2015-12-28 21:56:46,881::INFO::[downloader:667] Thread 3@news.giganews.com:563: forcing disconnect
2015-12-28 21:56:46,881::INFO::[downloader:667] Thread 4@news.giganews.com:563: forcing disconnect
2015-12-28 21:56:46,881::INFO::[downloader:667] Thread 5@news.giganews.com:563: forcing disconnect
2015-12-28 21:56:46,881::INFO::[downloader:667] Thread 6@news.giganews.com:563: forcing disconnect
2015-12-28 21:56:46,881::INFO::[downloader:667] Thread 7@news.giganews.com:563: forcing disconnect
2015-12-28 21:56:46,881::INFO::[downloader:667] Thread 8@news.giganews.com:563: forcing disconnect
2015-12-28 21:56:46,881::INFO::[downloader:667] Thread 9@news.giganews.com:563: forcing disconnect
2015-12-28 21:56:47,035::INFO::[postproc:543] Cleaning up catch 22 mobi (keep_basic=False)
2015-12-28 21:56:47,038::INFO::[postproc:85] Saving postproc queue
2015-12-28 21:56:47,038::INFO::[__init__:919] Saving data for postproc1.sab in C:\Users\Sankar\AppData\Local\sabnzbd\admin\postproc1.sab
2015-12-28 21:56:47,038::INFO::[downloader:246] Post-processing finished, resuming download
2015-12-28 21:56:48,038::INFO::[nzbqueue:218] Saving queue
2015-12-28 21:56:48,038::INFO::[__init__:919] Saving data for queue9.sab in C:\Users\Sankar\AppData\Local\sabnzbd\admin\queue9.sab
2015-12-28 21:56:48,039::INFO::[__init__:919] Saving data for totals9.sab in C:\Users\Sankar\AppData\Local\sabnzbd\admin\totals9.sab
2015-12-28 21:56:48,039::INFO::[__init__:919] Saving data for rss_data.sab in C:\Users\Sankar\AppData\Local\sabnzbd\admin\rss_data.sab
2015-12-28 21:56:48,039::INFO::[__init__:919] Saving data for bookmarks.sab in C:\Users\Sankar\AppData\Local\sabnzbd\admin\bookmarks.sab
2015-12-28 21:56:48,039::INFO::[__init__:919] Saving data for watched_data.sab in C:\Users\Sankar\AppData\Local\sabnzbd\admin\watched_data.sab
2015-12-28 21:56:48,039::INFO::[postproc:85] Saving postproc queue
2015-12-28 21:56:48,039::INFO::[__init__:919] Saving data for postproc1.sab in C:\Users\Sankar\AppData\Local\sabnzbd\admin\postproc1.sab
2015-12-28 21:56:48,040::INFO::[postproc:677] Queue has finished, launching: None (None)

Any idea on what the problem is? Is it a read/write permission issue? Bad nzb file? Giganews problem? Router issue? Any help would be appreciated. Thank you
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shypike
Administrator
Administrator
Posts: 19773
Joined: January 18th, 2008, 12:49 pm

Re: nzb File getting immediately removed

Post by shypike »

Create a new folder for "temporary download folder".
Or rather, have SABnzbd create it for you by changing the name in Config->Folders.
It's some weird access problem that can happen after upgrading to Win10.
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sankarms
Newbie
Newbie
Posts: 2
Joined: December 28th, 2015, 10:06 pm

Re: nzb File getting immediately removed

Post by sankarms »

I just tried that and I got the same results. I deleted the existing temp folder and had sab create it for me. It did create the folder but not much else after that. The nzb file still disappears. It has this in the log file

Code: Select all

2015-12-29 09:27:51,461::INFO::[misc:392] download_dir directory: J:\Usenet\incomplete does not exist, try to create it
2015-12-29 09:27:51,463::INFO::[misc:811] Creating directories: J:\Usenet\incomplete\catch 22 mobi (1)
I don't think it's windows defender or a permission issue anymore....I don't understand why it keeps disappearing. It'll appear in the sab queue and then 5 seconds later the file will disappear and it'll get put in the history section.
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shypike
Administrator
Administrator
Posts: 19773
Joined: January 18th, 2008, 12:49 pm

Re: nzb File getting immediately removed

Post by shypike »

It's an external drive, we don't recommend those for the temporary download folder.
Is it mounted before SABnzbd starts up?
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