incomplete downloading

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guzzy
Newbie
Newbie
Posts: 4
Joined: January 24th, 2009, 4:49 am

incomplete downloading

Post by guzzy »

Hello,

I have a problem, when I'm downloading a nzb it sometimes downloads files for about 90% en then goes to the next file en then usually the same happens to that file and so on.

I've had this problem in v.4.4/4.5 and 4.6.
i'm using windows xp 32 and there are no error messages in my log
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switch
Moderator
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Posts: 1380
Joined: January 17th, 2008, 3:55 pm
Location: UK

Re: incomplete downloading

Post by switch »

Can you explain further please.

Do the downloads get put in your history? Are they labelled as failed? Does it say how many blocks were missing?
guzzy
Newbie
Newbie
Posts: 4
Joined: January 24th, 2009, 4:49 am

Re: incomplete downloading

Post by guzzy »

the download stays in the queue but stops downloading
Image

and then goes to the next file in line

I hope you know what Imean now
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shypike
Administrator
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Posts: 19773
Joined: January 18th, 2008, 12:49 pm

Re: incomplete downloading

Post by shypike »

Do you have multiple servers defined and maybe backup servers?
guzzy
Newbie
Newbie
Posts: 4
Joined: January 24th, 2009, 4:49 am

Re: incomplete downloading

Post by guzzy »

yes i have a backup server but this one doesn't always work
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shypike
Administrator
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Posts: 19773
Joined: January 18th, 2008, 12:49 pm

Re: incomplete downloading

Post by shypike »

OK, you hit our most painful "known issue".
Blocking of the queue can occur in the combination of a missing
  article and a non-responding (backup) server
For now the work around is to disable the non-working server (set connections to 0).
You will see that the jobs will complete.

This problem will be tackled in a later release, since its a very fundamental
flaw in the way the download method is designed.
So it needs a lot of redesign.
guzzy
Newbie
Newbie
Posts: 4
Joined: January 24th, 2009, 4:49 am

Re: incomplete downloading

Post by guzzy »

ok thanks
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