Error "Too many connections to server"

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Taomyn
Full Member
Full Member
Posts: 129
Joined: August 25th, 2008, 3:29 am

Error "Too many connections to server"

Post by Taomyn »

Hi,

I didn't want to hijack the other thread with this error as for me I'm downloading happily, so feel free to merge this one if you see fit, but I keep seeing this error reported:

Code: Select all

2015-05-04 13:33:50,872::DEBUG::[decoder:101] Decoding 55244808$0$5346$88263eea@blocknews.net
2015-05-04 13:33:50,948::DEBUG::[decoder:101] Decoding 5524437f$0$690$88263eea@blocknews.net
2015-05-04 13:33:51,019::DEBUG::[decoder:101] Decoding 5524437f$0$708$88263eea@blocknews.net
2015-05-04 13:33:51,098::DEBUG::[decoder:101] Decoding 5524437f$0$704$88263eea@blocknews.net
2015-05-04 13:33:51,342::DEBUG::[interface:421] API-call from ::1 [Mozilla/5.0 (Windows NT 6.3; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/42.0.2311.135 Safari/537.36] {'output': 'json', 'apikey': 'redacted', 'limit': '10', 'mode': 'history'}
2015-05-04 13:33:51,342::DEBUG::[interface:421] API-call from ::1 [Mozilla/5.0 (Windows NT 6.3; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/42.0.2311.135 Safari/537.36] {'output': 'json', 'apikey': 'redacted', 'limit': '5', 'mode': 'queue'}
2015-05-04 13:33:51,686::DEBUG::[downloader:510] Server login problem: 502, 502 Your per-user connection limit reached
2015-05-04 13:33:51,687::ERROR::[downloader:516] Too many connections to server ssl-eu.astraweb.com:563
2015-05-04 13:33:51,788::DEBUG::[downloader:734] Set planned server resume ssl-eu.astraweb.com in 10 mins
2015-05-04 13:33:52,200::INFO::[downloader:381] 6@ssl-eu.astraweb.com:563: Initiating connection
2015-05-04 13:33:52,200::DEBUG::[downloader:95] For server ssl-eu.astraweb.com, using IP 91.208.207.156
2015-05-04 13:33:52,211::INFO::[downloader:664] Thread 11@ssl-eu.astraweb.com:563: timed out
2015-05-04 13:33:52,811::DEBUG::[decoder:101] Decoding 5524437b$0$695$88263eea@blocknews.net
2015-05-04 13:33:52,960::DEBUG::[decoder:101] Decoding 552447fe$0$5346$88263eea@blocknews.net
2015-05-04 13:33:52,977::DEBUG::[nzbstuff:1159] Download Quality: enough=True, have=20832886587, need=18900080140, ratio=1.10226445775
2015-05-04 13:33:52,979::INFO::[assembler:89] Decoding D:\Program Files\SABnzbd\downloads\incomplete\Taken.3.2014.EXTENDED.1080p.BluRay.DTS.x264-TayTO\RsTU9fx3B92qzn.64 yenc
2015-05-04 13:33:54,076::DEBUG::[decoder:101] Decoding 5524437f$0$693$88263eea@blocknews.net
2015-05-04 13:33:54,187::DEBUG::[decoder:101] Decoding 5524437f$0$694$88263eea@blocknews.net
2015-05-04 13:33:54,302::DEBUG::[decoder:101] Decoding 55244808$0$5279$88263eea@blocknews.net
2015-05-04 13:33:54,426::DEBUG::[decoder:101] Decoding 55244808$0$5352$88263eea@blocknews.net
2015-05-04 13:33:54,523::DEBUG::[decoder:101] Decoding 5524437f$0$613$88263eea@blocknews.net
2015-05-04 13:33:54,716::DEBUG::[bpsmeter:253] bps: 1645155.99089
2015-05-04 13:33:54,884::DEBUG::[decoder:101] Decoding 55244806$0$5346$88263eea@blocknews.net
2015-05-04 13:33:55,092::DEBUG::[decoder:101] Decoding 5524437f$0$673$88263eea@blocknews.net
2015-05-04 13:33:55,213::DEBUG::[decoder:101] Decoding 5524437f$0$674$88263eea@blocknews.net
2015-05-04 13:33:55,448::DEBUG::[decoder:101] Decoding 55244808$0$5274$88263eea@blocknews.net
2015-05-04 13:33:55,515::DEBUG::[decoder:101] Decoding 5524437f$0$682$88263eea@blocknews.net
2015-05-04 13:33:55,891::DEBUG::[decoder:101] Decoding 55244808$0$5347$88263eea@blocknews.net
2015-05-04 13:33:55,947::DEBUG::[decoder:101] Decoding 5524437f$0$710$88263eea@blocknews.net
2015-05-04 13:33:56,210::DEBUG::[decoder:101] Decoding 5524437f$0$697$88263eea@blocknews.net
2015-05-04 13:33:56,812::DEBUG::[downloader:510] Server login problem: 502, 502 Your per-user connection limit reached
2015-05-04 13:33:56,812::ERROR::[downloader:516] Too many connections to server ssl-eu.astraweb.com:563
2015-05-04 13:33:56,914::DEBUG::[downloader:734] Set planned server resume ssl-eu.astraweb.com in 10 mins
2015-05-04 13:33:58,880::DEBUG::[decoder:101] Decoding 55244380$0$681$88263eea@blocknews.net
2015-05-04 13:33:58,898::DEBUG::[assembler:365] file in rar file: xeDDOwbUCra1cG9VN348esQjbPEJS2vigbrE.mkv
2015-05-04 13:33:59,013::DEBUG::[decoder:101] Decoding 5524437d$0$684$88263eea@blocknews.net
2015-05-04 13:33:59,084::DEBUG::[decoder:101] Decoding 55244380$0$683$88263eea@blocknews.net
2015-05-04 13:33:59,148::DEBUG::[decoder:101] Decoding 55244380$0$707$88263eea@blocknews.net
2015-05-04 13:33:59,331::DEBUG::[decoder:101] Decoding 55244808$0$5278$88263eea@blocknews.net
2015-05-04 13:33:59,414::DEBUG::[decoder:101] Decoding 55244380$0$620$88263eea@blocknews.net
2015-05-04 13:33:59,487::DEBUG::[decoder:101] Decoding 55244809$0$5285$88263eea@blocknews.net
I have a 20 connection limit but I have set the server to a maximum of 12, so I have 8 spare so I really shouldn't be seeing this. The above happened whilst I had 2 or 3 other items in the queue. Any ideas?

I'm running this on Windows 2012 Server R2, with 16GB of RAM, 2TB of spare HD and a 200/100mbit fibre connection. I'm not sure if performance could be an issue.

Cheers,
Taomyn
User avatar
shypike
Administrator
Administrator
Posts: 19773
Joined: January 18th, 2008, 12:49 pm

Re: Error "Too many connections to server"

Post by shypike »

Astraweb gives this problem a lot.
There's some incompatibility, my guess is that Astraweb doesn't
like SABnzbd closing connections after the queue is empty.
It prefers to let connections time-out on its end.

Can you test this by disabling the option Config-Switches->"Disconnect on empty queue"?
Enabling is only needed when you frequently switch between systems
or share an account with someone on another IP address.
User avatar
Taomyn
Full Member
Full Member
Posts: 129
Joined: August 25th, 2008, 3:29 am

Re: Error "Too many connections to server"

Post by Taomyn »

Made that change, and will report back.

Many thanks.
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