Support Forum

Ok, thanks for the update. I recently upgraded to a new PC and Windows 11. Apparently when Windows 11 is first installed Smart App Control defaults to an "evaluation mode" where it monitors your app usage. Then, based on some secret heuristic it decides to turn itself on. That's why I have...

Release 4.5.3 is blocked on Windows by Smart App Control, presumably because of an invalid certificate. I was able to reinstall 4.5.2 so I can keep running for now. Hopefully this won't prevent further updates as the only way to bypass Smart App Control is to turn it off forever. Also posted this is...

Ok, I isolated the problem to the built-in network adapter in the new PC. The built-in adapter is the Intel(R) Ethernet Controller I226-V. Amazingly this is fixed with a simple setting change: see https://www.reddit.com/r/intelnuc/comments/1951rgk/comment/lu8jazs/ Click Start Search for "power&...

I've just set up a new Windows 11 PC that is (on paper) much more powerful than my previous Windows 10 laptop. However, I'm getting much slower downloads - 14.9 MB/s for the 10 GB test on the new PC vs. 72.4 MB/s on the old PC. Network is the same: wired ethernet, and speedtest is the same on both P...

But this sounds indeed like a bug

Which is the bug: the hidden Windows switch or the anomalous renaming?

I’m happy to report either or both.

The 'Naming' section only appears on that page when you check the 'Advanced Settings' box at the top-right of the screen.

“Advanced Settings” is turned on. As @Sander says, the switch doesn’t appear to be available on Windows.

But do you have Sorting on? So: http://127.0.0.1:8080/sabnzbd/config/sorting/ Yes, Series Sorting is enabled and set to: %sn/%sn - S%0sE%0e - %en.%ext Make Windows compatible is here: http://127.0.0.1:8080/sabnzbd/config/sw ... itize_safe Not there! Here's a screenshot of that page: https://imgur.c...

Can you see in sabnzbd.log why this is happening? Is it because of Series renaming / sorting / ... ? The filename appears to be truncated in the Incomplete folder right after download completes. e.g. 2023-08-06 13:07:25,291::DEBUG::[deobfuscate_filenames:112] Checking: <HASH><HASH>4e5392b1b7a77f 20...

Example filename: XXX.YYY.S02E01.1080p.WEB.h264-EDITH [eztv.re] .mkv-xpost Download succeeds but ends up in the path "C:\Downloads\complete\TV\XXX.YYY.S02E01.1080p.WEB.h264-EDITH[eztv.re].mkv-xpost\ eztv.1.re " Windows doesn't recognize it as an .MKV file and it is not moved into the "...

I think I may have fixed this problem with the SG TCP Optimizer . I simply selected the highest connection speed (100+ Mbps) and chose the "Optimal" setting. Since doing so I haven't experienced a slowdown. I'll post any relevant updates to this thread. P.S.: I have an older Dell laptop bu...

Are you using SABnzbd 3.6.1? In the Status and Interface settings window, after a slow download, does it show anything about source of slowdown? We have a basic detection mechanism for that now built in. If nothing extra is shown, it couldn't detect it. I’m using 3.6.1 and haven’t seen anything rel...

Why should the Windows reboot make a difference? After reboot: Nametest_download_10GB Completeda few seconds ago StatusUnpacking: 08/11 - 0:31 left Size10.3 GB CategoryDefault PathC:\Downloads\incomplete\test_download_10GB Sourcehttps://sabnzbd.org/tests/test_download_10GB.nzb DownloadDownloaded in...

* 12MB/s sounds like fast ethernet. What speed do you get with the 1GB or 10GB download on https://speed.hetzner.de/ ? I'm getting around 20 MB/s on the 10GB file, 25 MB/s on the 1GB file. * how many connections to your newsserver? Rule of thumb: start at 5 connections, measure speed, and increase ...

I'm typically seeing download speeds of 10-12 MB/s. I have a wired gigabit internet connection, running Windows 10. and expect to get downloads at least 4-5x faster. I occasionally do see downloads in the 50-60 MB/s range, but those are the exception. Here are the stats from the SABnzbd status scree...

Thanks for that. I've been using the API for a long time so hadn't looked into using RSS. I was only using Send to SAB for movies, as I've been using Sonarr for awhile without any problems for shows. So I thought I would also try Radarr. It also works well, is easy to use, and has some nice features...