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Added update, while waiting for the file download to begin, I am noticing the server seems to recognize a file download request has been made, and seems to be attempting to refresh the download, however nothing is rfeally processing beyond this.

Strange.

greetings, I am a new user and sampled the trial offer before officially signing up, during the trial period, the interface was colourful and easy to work with, and I can easily see file status as they are being downloaded, however since completing the trial and paying for the service, the interface...