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okay from looking around the internet i think this may be a problem with the settings of my home internet connection

oh yeah, just found this:
2011-12-08 868 WARNING: Error: Session Key Incorrect

Hi guys,
i'm a 3rd party user and when im at my friends place (he set it up for me) it all works fine but when im at home the process works but nothing downloads.
im sure this is a beginners problem but i just don't have much experience with this.
Any help would be appreciated,
thanks.