Support Forum

Is it ok to talk to cox about newgroups etc.? And am I correct that something is wrong here? Just before I call and complain I wanted to be sure what to say haha. And do you think they are lying about throttling me? And if so why did it start before I even downloaded my first thing? Thank you for th...

*it still maxes out at 1.5-1.7 every time

I have just checked and it makes no difference whether I am wired or not, It still mass at 1.5-1.7 every time

I have also read numerous accounts of other cox subscribers who have the same Internet package as me and yet have maxed out connections. Also I have giganews diamond and when I emailed them for help the told me all was fine on their end and that I had a great connection to their servers. I am just s...

I have tried sabnzbd, nzbvortex, and unison and get the same results across the board. It's odd because it truly seems like I'm being throttled (which makes no sense because cox doesn't do this and because it was happening since day 1; my first download. Which means it couldn't be throttling. I don'...

I know this has been asked many times in other forums (example: http://forums.sabnzbd.org/viewtopic.php?f=2&t=8845&p=55835&hilit=giganews#p55835) but i have not been able to find any helpful information. When I do a speedtest my results show between 35-45 mbps down and about 5 mbps up. w...